Showing posts with label IPhone. Show all posts
Showing posts with label IPhone. Show all posts

Friday, April 29, 2011

Smartphones with face recognition

mobilesA California firm has released software that lets Android-powered smartphones recognise people's faces.

Viewdle's free SocialCamera application was billed as the first of its kind for US smartphone users.

'Viewdle SocialCamera is the first mobile camera app to encourage socialising and communication,' said Viewdle co-founder and chief executive Laurent Gil.

'Consumers can now instantly share their photos based on who appears in them.'

SocialCamera uses computer algorithms to create 'faceprints' that people can tag with names and store in smartphones. The software then matches faceprints to subjects in subsequent photos.

Android smartphones can instantly connect names to those in photos and share the images with those involved using Facebook, Flickr or by email or instant messages.

SocialCamera was billed as the first in a line of facial-recognition software applications aimed at the consumer market.

High-powered players in September pumped $US10 million ($A9 million) into the Palo Alto, California startup devoted to crafting ways to let smartphones 'see' things the same way people do and identify faces.

The influx of cash came from Qualcomm, BlackBerry Partners Fund, US electronics retail chain Best Buy and Anthem Venture Partners, an investment firm that has backed Viewdle from the outset.

'We are giving smartphones human eyes,' Gil told AFP in an interview when the funding was announced.

'Letting them see the world the way people do ... it is artificial intelligence. It is happening.'

Viewdle bills itself as the leading independent facial recognition company for consumer gadgets. Its technology is developed by the company's research team in Ukraine.

Viewdle is the result of 15 years of research, based on work done at The Cybernetics Institute in Kiev, and got its first infusion of investor money - $US2.5 million - in June 2008.

Monday, April 25, 2011

Nokia losing ground in smartphone race

nokiaNokia is fighting to regain share of the smartphone market.

The firm is still the world's largest mobile phone maker, but has been slipping badly in the smartphone market, where it now has a 26% share - down from 42% a year ago.

Its profits in the three months to March were AU$464m, down only slightly from AU$472m in the same period last year.

In February, Nokia said it was joining forces with Windows to fight back against rivals including Apple, by getting rid of its dated Symbian operating system and replacing it with Windows 7.

It has now said it expects the change will take up to two years, in which time analysts believe it will slip further behind Apple.

Nokia added the move will save it 1bn euros a year - part of which will come from job cuts being announced next week.

It said the current quarter would be more "challenging" as it deals with disruptions to the supply chain following the devastation of the tsunami in Japan.

By contrast, Apple reported a profit figure of AU$5.6bn for its second quarter - boosted by the record sale of 18.6 million iPhones in the period.

But iPad sales were 4.69 million, below analysts' expectations, which Apple puts down to customers waiting for the newly-released iPad2.

Friday, April 1, 2011

Mobile vs. Social: The Status of Marketing Integration

mobilesEmail has best integration with mobile and social tactics

 

Integration has been a buzzword for social media marketers for a while now. As efforts—and budgets—in social media evolve from experimentation toward more serious campaigns, questions of how well social is fitting into the marketing mix abound, and true integration can seem distant.

According to research from marketing software solutions company Unica, marketing integration is very much a work in progress, and for more than just social media. Adopting cross-channel campaigns is a challenge, and many barriers remain to integrating online and offline data. And for social media and mobile, tactical integration with the rest of the marketing department is often a ways off.

The Q4 2010 survey of marketers in Europe and North America found that social sharing links in emails and web offers were the best-integrated social media marketing tactic, with 62% of respondents saying the sharing links were run as part of integrated campaigns. A majority of respondents were also integrating applications and widgets, social media advertising and location-based games into the rest of their efforts.

Integration of Social Media Marketing Tactics with Other Marketing Campaigns According to Marketers in Europe and North America, Q4 2010 (% of respondents)

For mobile marketing tactics, the picture was similar. Again, email was best-integrated: 64% of respondents said mobile versions of email messages were part of integrated marketing campaigns. Mobile messaging, location-based targeting and mobile websites were also integrated by a majority of marketers.

Integration of Mobile Marketing Tactics with Other Marketing Campaigns According to Marketers in Europe and North America, Q4 2010 (% of respondents)

Mobile applications, which marketers are often warned to avoid if they don’t have a clear connection to the rest of a company’s marketing, were most likely to be discrete from other campaigns.

Monday, March 7, 2011

Android Takes Lead in Smartphone OS Share

 

nielsen-smartphone-manufacturer-os-jan-11-mar-2011.JPGWhen it comes to US consumer marketshare by operating system, Android (29%) appears to be pulling ahead of RIM Blackberry (27%) and Apple iOS (27%), according to new Nielsen Company analysis of January 2011 data. But an analysis by manufacturer shows RIM and Apple to be the winners compared to other device makers, since they are the only ones creating and selling smartphones with their respective operating systems.

HTC, Motorola Follw in OS Share

HTC follows with 12% of consumer smartphone owners having an HTC Android device and 7% owning an HTC device running a Microsoft OS. Ten percent of consumer smartphone owners had a Motorola Android device and 1% owned a Motorola device running a Microsoft OS.

The other device manufacturer representing a significant percentage of consumers using a smartphone with the Android OS is Samsung (5%). Two percent of consumers also use a Samsung smartphone running Microsoft OS.

Ten percent of consumer smartphone owners use a device running Microsoft OS. The Palm/Web and Symbian operating systems combined only account for roughly 8% of the US smartphone market.

Android Skews Younger

nielsen-smartphone-os-share-age-jan-11-mar-2011.JPGOf the three most popular US smartphone operating systems, Android seems to attract more young consumers. About 21% of Android users are 18-24 (representing six of Android’s 29 share percentage points), compared to about 15% of RIM Blackberry and Apple iOS users (four of 27 percentage points each).

The youngest adult consumers segment is where Android has a notable edge on its two chief rivals. Percentages of all other age brackets are fairly similar.

comScore: Google 2nd-Biggest Smartphone OS in ‘10

The rapid adoption of Google Android mobile devices during 2010 made Google the second-largest smartphone operating system (OS) in the US by the end of the year, trailing only market leader RIM, according to a new white paper from comScore. “The 2010 US Digital Year in Review” indicates that among smartphone OS platforms, RIM retained its lead with 31.6% market share in December 2010 (although decreasing roughly one-quarter from 41.6% the previous year).

Wednesday, January 5, 2011

Apple, Android, RIM in Tight Struggle to Lead Smartphone Market

nielsen-smartphone-os-jun-nov-jan11The race for the lead in US smartphone operating system (OS) consumer market share is tighter than it has ever been, according to November 2010 data from The Nielsen Company. Nielsen research indicates the popularity of the Android OS among those who purchased a smartphone in the last six months (41%) makes it the leading OS among recent acquirers, while Apple iOS retains a slim lead in overall market share.

Android Surges among Recent Acquirers

As mentioned above, Android captured a roughly 41% share of Americans who had acquired a smartphone in the last six months in November 2010, well ahead of number two Apple iOS (about 27%). Both of these OS platforms grew in popularity among this demographic from June 2010 (27.5% and 21%, respectively).

In contrast, RIM Blackberry lost close to half its formerly leading share of recent acquirers in that same time period. While 35% of recent smartphone acquirers used the RIM Blackberry OS in June 2010, only about 19% did in November 2010, placing it a distant third.

Race for Overall Share Tightens

nielsen-smartphone-os-share-jun-nov-jan11.gifDespite its surge among recent acquirers, when it comes to overall consumer market share, Android OS (about 26%) is still behind Apple iOS (close to 29%). RIM Blackberry’s position is less clear. Its share (also about 26%) puts it within the margin of error of both Apple iOS and Android. In other words, RIM remains statistically tied with both Apple for first and Android for third. Apple’s clear lead over Android notwithstanding, Nielsen says this race might still be too close to call.

However, RIM Blackberry has lost its clear number one position in June 2010 (34%), while Android has gained more than 50% market share from 15% in the same time period.

More than 4 in 10 Recent Acquirers Choose Smartphones

nielsen-recent-v-total-smartphone-jun-nov-jan11.gifAll three smartphone OS leaders, Apple iOS, RIM Blackberry and Android, are benefiting from strong demand for smartphones. In November, 45% of recent acquirers chose a smartphone over a feature phone, while 31% of all consumers owned a smartphone.

Growth in smartphone ownership among both overall consumers and recent acquirers grew briskly from June to August 2010 and then moderated between September and November 2010.

Android Top New Smartphone App Platform

A leading 29% of smartphone application publishers say they will begin supporting the Android platform next year, according to the Millennial Media November 2010 Mobile Mix report. This outdistances the second-most-popular new smartphone app platform for next year, iPad (20%), by a healthy margin. Twenty percent of smartphone app publishers also plan to begin supporting Windows Phone7 next year. No other platform has anywhere close to this level of planned new support, with RIM coming in a distant fourth (12%).

Thursday, December 2, 2010

Mobile Advertisers Leverage Social Media

smart phoneAbout one-quarter of mobile advertising campaign actions in October 2010 led to social media post-click, according to the October 2010 Millennial Media SMART Report.

Social Media Drives Brand Engagement, Lead Gen

millenial-media-campaign-action-mix-oct10-nov10.gifSocial media, as a post-click campaign action, represented 26% of the mobile campaign actions in October 2010. The top advertisers on the Millennial network from the finance, automotive, entertainment and retail verticals leveraged the social media platform to drive further brand engagement, as well as lead generation.

Retail Promotion, M-commerce Grow as Campaign Actions

Retail promotion and m-commerce as post-click campaign actions experienced tremendous growth month-over-month with a 13% and 8% increase, respectively. Millennial analysis shows the increase is tied to brands in the retail and CPG verticals developing promotions to drive increased holiday sales through mobile advertising.

Traffic to Site Top Mobile Ad Destination

millenial-media-campaign-destination-mix-oct10-nov10.gifTraffic to Site continued to be the top destination for brands advertising on mobile and represented a 42% impression share in October 2010. Custom Landing page as a campaign destination grew slightly to represent 40% share of impressions.

More than eight in 10 (82%) of campaigns on the Millennial network drove to these two mobile web destinations, providing further validation that brands are finding value in maintaining a persistent mobile web presence.

Targeted Audience Campaign Methods More Popular

millenial-media-campaign-targeting-mix-oct2010-nov10.gifThe trend of advertisers leveraging targeted-audience campaign methods (GEO, Demographic, Behavioral Audience and Audience Takeover) continued for the fifth consecutive month, with 44% of campaigns on the Millennial network leveraging these methods.

Broad reach methods (Run of Network, Custom Subnet and Channel) represented 56% of the campaign targeting mix in October 2010. These methods are recommended for broad-reaching brand campaigns and brands first entering the mobile space.

Audience takeover as a targeting method accounted for 7% of the targeted audience mix in October 2010. Millennial data indicates brands in the entertainment and CPG verticals utilized this targeting method to achieve 100% share of voice for new movie releases and product launches.

Mobile Restaurant Interaction Spikes

millenial-media-mobile-interaction-lift-oct10-nov10.gifThe restaurant vertical received a significant 51% spike in mobile interaction during the four-day Thanksgiving weekend (November 25-28, 2010), likely due to consumers seeking a break from cooking after preparing a large holiday meal. CPG had a 31% mobile interaction lift, which Millennial analysis indicates resulted from consumers seeking cooking tips on the actual Thanksgiving holiday.

The movie sub-vertical of entertainment received a 31% lift as consumers sought options to amuse themselves on their day off, which also probably led to a 19% spike in mobile access of dating sites.

Text Coupons Most Popular Retail-related Consumer Mobile Activity

Looking at a variety of retail-related consumer mobile activities, text coupons lead both in terms of current engagement (25%) and planned engagement in the next 12 months (47%), according to a recent study from IHL Group. Probably due to the high percentage of consumers who will already be using mobile text coupons within 12 months, planned engagement within 12 to 24 months is only 9%, tied for second-lowest with consumer self-checkout.

The other two retail-related consumer mobile activities currently used by more than 20% of mobile phone subscribers are regular barcode (22%) and 2D barcode (21%). Coupons on mobile screen only have 16% current engagement, but 38% planned engagement within the next 12 months, second only to text coupons in this category.

Tuesday, November 30, 2010

Smartphone Popularity Increases

smart phoneSmartphones showed an increasing presence in the US mobile device market in October 2010, according to the latest Millennial Media Mobile MIX report.

Smartphones are 7 of Top 10 Monthly Mobile Devices

millenial-top-30-mobile-device-oct2010-nov10.gifLooking at October 2010 US marketshare figures for mobile devices, Millennial data shows smartphones occupying seven of the top 10 spots. This includes number one Apple iPhone (about 16% marketshare) and number two Blackberry Curve (about 8% marketshare).

In addition, smartphones constituted 20 of the top 30 mobile devices for the month. The list also included three connected devices (including number three Apple iPod Touch with about 7.5% marketshare). The highest-ranking feature phone out of the remaining seven devices on the list was number five Samsung Freedom (about 2%).

Smartphones Account for 6 in 10 Mobile Phone Impressions

millenial-media-device-os-mix-oct2010-nov10.gifSmartphone impression share increased 3% month-over-month and accounted for 61% of the mobile phone impression share in October. Millennial analysis indicates this increase demonstrates the continued rapid consumer adoption of smartphones.

Meanwhile, feature phone impression share increased 1% month-over-month and represented 28% of the smartphone, feature phone and connected device mix.

Android Ties iOS

Android is now tied with iOS as the largest smartphone OS on the Millennial network, with an 8% increase month-over-month and 37% impression share on the network.

For the first time, Symbian was featured in the Millennial smartphone OS mix and had a 2% impression share during October 2010.

Device Input Static, Carriers Diverse

millenial-media-device-input-mix-and-carrier-mix-oct2010-nov10.gif

The device input mix remained relatively static month-over-month, with touchscreen and Touch & QWERTY devices making up 75% of the total impressions. Meanwhile, the carrier mix continued to demonstrate a growth in diversity of the mobile web with no carrier having more than 19% of the total impressions on the Millennial network.
millenial-media-top10-mobile-apps-oct2010-nov10.gif
millenial-media-smart-phone-sales-oct2010-nov10.gif

Other Findings

  • Android requests grew 65% month-over-month. Since January 2010, Android has grown 2,182%.
  • Apple requests increased 12% month-over-month. Since January 2010, Apple has grown 32%.
  • RIM requests increased 43% month-over-month. Since January 2010, RIM has increased 243%.
  • iPad requests grew 112% month-over-month.

iPhone, Android Most Under Consideration

Data from a new IHL Group/Retail Connections study indicates 49% of mobile phone users are considering an iPhone for their next phone. The only other mobile phone platform approaching the iPhone in popularity was Android (40%). Blackberry followed at 22%. Only 8% of respondents are considering a Windows smartphone, meaning it has the same popularity as a standard cell phone. A tiny fraction of respondents (1%) are considering an HP/Palm-based smartphone.

Tuesday, November 9, 2010

Mobile App Development Grows Sharply

applications

The number of mobile applications developed by advertisers/marketers in 2010 increased significantly year-over-year, according to a new report from Millennial Media.

Major Increase in Advertisers Developing 20-50 Apps

When asked the number of mobile applications they developed in 2010 compared to 2009, advertisers participating in “State of the Apps Industry 2010″ stated growth in every area. In particular, advertisers developing 20-50 apps stated an astounding jump 1,975% jump from four in 2009 to 83 in 2010.

millenial-mobile-apps-number-developed-nov-2010.JPG

Conversely, the number of advertisers who did not develop a single application decreased 42% year-over-year (from 19 in 2009 to 11 in 2010).

Entertainment Top App-building Vertical

In 2009, CPG, Retail, Auto, Entertainment and Financial companies were the top five verticals building apps. In 2010, however, Entertainment displaced CPG to claim the number one spot, followed by Technology, Media, and Retail.

verticals-building-branded-apps.jpg

CPG remained in the top five at number five, while retail fell from number two to number four. Auto and financial were displaced by media and technology (debuting strongly at number two in 2010).

Android, iPad Lead Growth in Advertiser App Development Platforms

From 2009 to 2010, Android (180%) and iPad (0 to 35, year-over-year growth percentage cannot be calculated) saw the most significant growth as the application platforms used by advertisers.

millenial-mobile-app-platforms-advertisers-nov-2010.JPG

iPhone still leads the pack with 73 developers and about 18% growth, but RIM, Windows Mobile, and Symbian also saw increases, as advertisers continued to diversify their application platforms.

Android, iPad also Lead Publisher Growth

Among publishers, Android, iPad, Windows Mobile, and Symbian also grew year-over-year from 2009 to 2010. Again, Android (71%) and iPad (60%) saw rapid acceptance by publishers, and efforts were focused on developing applications for these players.

millenial-mobile-app-platforms-publishers-nov-2010.JPG

Meanwhile, iPhone (2% negative growth but still the leading platform, used by 46 publishers) and Palm (21%) were the two platforms that saw year-over-year decreases.

Reach Top Consideration for Choosing a Platform

Millenial Media ranks the top five considerations for choosing a mobile application development platform by both advertisers and publishers as follows:
1. Reach
2. Demo
3. Better Branding
4. Ease of Use
5. Higher Sales Potential

2 in 3 Mobile Users Text

In the three-month average ending September 2010, 67% of US mobile subscribers used text messaging on their mobile device, according to comScore, up 1.4 percentage points compared to the prior three-month period.

Meanwhile, browsers were used by 35.1% of US mobile subscribers (up 2.2 percentage points). Subscribers who used downloaded applications comprised 33.1% of the mobile audience, representing an increase of 2.5 percentage points. Accessing of social networking sites or blogs increased 1.8 percentage points, representing 23.2% of mobile subscribers. Playing games represented 23.1% of the mobile audience (up 0.5 percentage points), while listening to music increased 0.8 percentage points, representing 15.2% of subscribers.

Monday, October 18, 2010

Teen Texting Jumps 8%

US teens age 13-17 sent and received average of 8% more text messages in Q2 2010 than in Q2 2009, according to new data from The Nielsen Company.

Teen Females are Queens of Texting
Teens age 13-17 sent and received average of 3,339 monthly text messages in Q2 2010, 8% more than Q2 2009 and more than six per waking hour.

nielsen-text-usage-age.JPG

No one texts more than teens (age 13-17), especially teen females, who send and receive an average of 4,050 texts per month. Teen males also outpace other male age groups, sending and receiving an average of 2,539 texts. Young adults (age 18-24) come in a distant second, exchanging 1,630 texts per month (a comparatively meager three texts per hour).

Texting Trumps Safety
Texting is the main reason teens get a cell phone, with 43% claiming it is their primary reason for getting one. Safety, which was the main teen reason for getting a phone in 2008, is now less important. It is secondary among girls and less so among boys. Keeping in touch with friends is still one of the top three factors, too.

nielsen-teen-ownership-reasons-yoy-oct10.png

Overall, percentages of teens citing specific reasons for obtaining a cell phone did not greatly vary between Q2 2009 and Q2 2010.

Voice Usage Drops in Younger than 55
Tracking use of voice telephony by age group, voice usage declined in every age bracket younger than 55 between Q2 2009 and Q2 2010. It slightly increased among the 55-to-64-year-old and 65 and older demographics.

nielsen-text-voice-usage-age-oct-2010.JPG

Voice activity has decreased 14% among teens, who average 646 minutes talking on the phone per month. Teen females, who are more social with their phones, average about 753 minutes per month, while males use around 525 minutes.

Teens Use More Mobile Data, Apps
While teen usage of mobile data and applications does not reach levels of activity seen by young adults, it has increased substantially since Q2 2009, growing from 14 MB to 62 MB. This fourfold increase is the largest jump among all age groups. Much of this boost is led by males, who are more gadget-savvy and consume 75 MB of data, compared to 17 MB in Q2 2009. Teen females use about 53 MB of data, compared to 11 MB a year ago.

nielsen-data-usage-among-teens-yoy-oct10.png

Teens are not only using more data, but they are also downloading a wider range of applications. Software downloads among teen subscribers who use apps enjoyed a solid 46% increase in activity, from 26% to 38%. This includes popular apps such as Facebook, Pandora or YouTube.

Usage of the mobile web has also surpassed activity on pre-installed games, ringtone downloads and instant messaging. Other mobile activities like mail and text alerts have also seen significant growth.

Teens Text 5x More than Adults
Teens ages 12-17 send and receive a median of five times more texts per day than adult texters, according to recent data from the Pew Internet & American Life Project. Slightly more than half (51%) of adults who text send one to 10 texts per day, compared to 22% of teens.

The percentages of texting adults and teens who send 11-20 and 21-50 average daily texts are fairly similar. Where teens begin to outpace adults is in the percentage who send 51-100 average texts daily (18% to 7%), and more notably in the percentage who send 101-plus average texts daily (29% to 8%).

Ultimately, adults who text typically send and receive a median of 10 texts a day; teens who text send and receive a median of 50 texts per day.

Wednesday, September 15, 2010

The Influence of Mobile on Social Marketing’s Future

Mobile platforms and location-based networks could take social marketing to the next level

As the increase in smart device ownership helps put the mobile web in the pocket of more and more Americans, mobile will play a greater role in all forms of content consumption—including social media.

US marketers surveyed in June 2010 by PRWeek and MS&L Group believed mobile social would have important consequences for their brand. Asked which social media efforts would have the greatest effect on their company, 17% said more usage of social media on mobile platforms and a further 12% cited uptake of mobile location-based social networking.

Social Media Efforts with the Most Impact* on Company/Brand, June 2010 (% of US marketers)

Another 4% said investing more in Twitter would be their most important effort. While a majority of users access Twitter from their desktop, the microblogging service is a major example of greater use of social media from mobile platforms. According to the company’s blog, mobile usage of the site rose 62% in about four months, and mobile sign-ups increased from 5% of the total earlier in 2010 to 16%.

Currently, PRWeek and MS&L Group found that few US marketers were using specifically mobile-based social media tools, but the sophistication of smart devices has narrowed the distance between the desktop and mobile for many users.

Social Media Tools Used, June 2010 (% of US marketers)

Much of the marketing opportunity in going mobile lies with the ability to use location data to bring consumers timely messages when they are already nearby and possibly considering a purchase. Social media could prove a smart avenue for such efforts; while pure location-based services like foursquare remain relatively niche, Facebook has picked up location-based check-in services, and social networking has been the single biggest driver of mobile app usage and browsing over the past year.

Monday, August 16, 2010

Twitter Use More than Doubles

Usage of Twitter has more than doubled in the past year, according to new data from comScore.

In June 2010, nearly 93 million internet users worldwide visited Twitter.com. This marked an increase of 109% from the previous year, as the social networking site achieved strong gains across all global regions.

comscore-twitter-visit-by-region-august-2010.JPG

Latin American Twitter Use Increases Sixfold
An analysis of the five major global regions revealed that Latin America experienced the strongest audience growth between June 2009 and June 2010, surging 305% to 15.4 million users. Asia Pacific ranked as the second-fastest growing region, climbing 243% to 25.1 million visitors. The Middle East and Africa jumped 142% to 5 million visitors, while Europe soared 106% to 22.5 million visitors.

North America, where Twitter has reached a higher maturity level than other regions, saw a growth of 22% to nearly 25 million visitors in June 2010.

Indonesia, Brazil, Venezuela Boast Highest Twitter Penetration
Across the 41 individual countries currently reported by comScore, Indonesia had the highest proportion of its home and work Internet audience visiting Twitter.com (20.8%). Brazil ranked second with 20.5%, followed by Venezuela at 19%. With Venezuelan President Hugo Chavez joining Twitter in late April 2010, Twitter.com penetration in the country spiked 4.8 percentage points in a few months.

comscore-twitter-top-20-markets-august-2010.JPG

The Netherlands (17.7%) and Japan (16.8%) rounded out the top five, while countries in Latin America and Asia Pacific represented many of the remaining top markets, including the Philippines (14.8%), Mexico (13.4%) and Singapore (13.3%).

Canada ranked seventh with 13.5% Twitter.com penetration, while the US ranked 11th with 11.9%.

Smartphones Drive Mobile Twitter Adoption in US and Europe
An analysis of Twitter usage via mobile for the six mobile markets currently reported by comScore (U.S., U.K., France, Germany, Spain and Italy) revealed that Twitter is gaining adoption among smartphone users.

comscore-twitter-mobile-august-2010.JPG

In the US, 8.3% of smartphone users (4.2 million people) accessed Twitter.com in a month via the browser on their mobile devices, outpacing each of the European markets. In Europe, 2.8% of smartphone users overall accessed Twitter.com (1.7 million users), with the UK experiencing the strongest penetration in the region at 5.8%, followed by Germany with 3.1% and France with 2.1%.

Twitter Has Higher Global Reach for Women
Twitter has a marginally higher reach among women than men globally, according to another recent study from comScore. “How Women Are Shaping the Internet” indicates that despite Twitter’s status as a new technology, which is typically tried earlier by men, on a global level, more women are using Twitter. Among all women age 15 and older, Twitter had a reach of about 7% in April 2010, compared to a reach of roughly 6.5% among men age 15 and older.

Wednesday, August 11, 2010

Men More Mobile

Men hold a dominant share in usage of many mobile technologies, according to a new study from comScore.

Men Make Up 6 in 10 US Smartphone Users
“How Women Are Shaping the Internet” indicates that in both the US and Europe, smartphone usage is dominated by men. In the US, there is a fairly consistent 60/40 split, but in Europe the skew toward male users is slightly more pronounced, hovering around 63% compared to 37%.

comscore-men-smartphone-share-august-2010

comScore analysis suggests that the greater likelihood of men to be early technology adopters may explain at least part of this gender imbalance. However, comScore also says that a propensity for men to be higher wage-earners, as well as a greater share of men who have at least part of their mobile phone bill paid by their employer, could also contribute to higher male usage of more expensive smartphones.

Mobile Net Services Skew Male
Mobile Internet services (browsing, apps, and email) skew 65-70% male. However, some activities, such as playing mobile games, making ringtones, and listening to music, skew more female.

comscore-men-mobile-media-august-2010

Mobile social networking has fairly even gender usage, with women accounting for about 45% of mobile social networking activity. It is also the activity with the youngest participants, averaging 29 years old, compared to an average age of 32 for mobile games (which skews about 50% female). Unsurprisingly, more expensive activities tend to have users with an older average age, and are also more likely to skew male.

Mobile Internet Demographics Reflect Cost
The age difference between PC and mobile Internet users is indicative of the need for money when browsing on the mobile device (e.g., advanced device and data plans). Women’s adoption of mobile social networking, however, is a clear indicator that mobile Internet services are moving out of early adopter mode and into the mainstream.

comscore-men-pc-mobile-internet

Men Spend More Time Viewing Online Video
Although gender rates for viewing online video are similar, men spend more time watching, according to other results from “How Women Are Shaping the Internet.” The study indicates that in nine countries and Hong Kong, virtually the same percentage of online males and females watch online video. In every instance, roughly 80% of both online men and women watch online video.

While rates of watching online video are similar, and in some areas women actually watch at a slightly higher rate, in all 10 areas researched by comScore men spend much more time on average watching online video than women.

In the US, men watch more than 15 hours of online video per month, roughly triple the average time spent by women. Similarly wide discrepancies exist in the other three countries where online video consumption is the heaviest: Canada, Germany, and the UK.

Tuesday, August 3, 2010

Geolocation Grows Despite Privacy Concerns

Two in five mobile owners use location-aware services

As some marketers wonder about the possible audience for check-in services like foursquare, which reached 2 million users and 100 million check-ins in July 2010, mobile owners are getting used to sharing their location in many ways regardless of their privacy worries.

According to a survey by security software company Webroot, 39% of social network users who own a mobile internet device use geolocation.

But there was widespread concern over the loss of privacy, the possibility of being hacked on an unsecured network and other safety issues. Women tended to be more worried than men, and younger users less concerned than their older peers.

Level of Concern Toward Privacy When Using Geolocation, June 2010 (% of US mobile internet device owners)

Still, many smartphone owners are taking advantage of the features location-aware services can offer. The most popular activity was letting friends know where they were, done by 19.2% of respondents at least daily. More than 15% of respondents reported checking in at locations at least daily.

Frequency of Mobile Social Media and Geolocation Usage, June 2010 (% of US mobile internet device owners)

Among younger adults ages 18 to 29, those percentages were higher: 24.5% and 17%, respectively. In that age group, men were about twice as likely to participate in the activity daily than women.

The most popular geolocation apps included Google Latitude, used by about three in 10 respondents. Flickr, which geotags photos, and Google Buzz were each used by about two in 10. Twitter, which geolocates tweets, was popular with fewer than 15% of respondents, while about half as many used foursquare.

Forrester Research also found men and younger adults dominated the location-based landscape. That study, of the wider group of US internet users, found that only 4% had used check-in apps like foursquare, Gowalla and Loopt, and only 1% checked in at least weekly.

Smartphone users who are already interested in social activities are at the leading edge in geolocation, and despite concerns of their own may pave the way for a larger audience to feel comfortable sharing where they are.

Wednesday, July 7, 2010

Mobile Users Ready for Location-Based Text Marketing

Mobile marketing is not just for smartphones

Though smartphone shipments are rising and expected to surpass shipments of feature phones in 2011, according to Morgan Stanley, feature phones are still the devices in the hands of most mobile users. An April 2010 ExactTarget study found 58% of all US internet users ages 15 and older had one, compared with 31% who had a smartphone.

That means a large swathe of mobile users cannot be reached by more sophisticated mobile marketing efforts like sponsored apps, in-app ads or campaigns on the mobile web. According to location-based advertising network 1020 Placecast, opt-in text alerts are the smart way to target a fuller mobile audience.

A May 2010 survey conducted for Placecast by Harris Interactive found that while most mobile users still have not signed up for any text alerts, there was a small rise in interest since a similar poll in 2009: 28% were at least somewhat interested in the alerts, up 2 percentage points, and 8% were extremely or very interested, up 3 percentage points. For under-35s, interest was significantly higher.

Interest in Receiving Text Alerts* from Marketers, by Age and Gender, May 2010 (% of US mobile phone users)

Those who wanted the alerts were most interested in coupons and promotions from grocery stores and restaurants. Respondents who had signed up for text alerts said it made them more likely to visit the company’s website (34%), visit the store (33%) and purchase the product being promoted, either in online (28%) or in the store (27%).

Many agreed that making those text alerts location-based, so that recipients would get the right offer at the right time, could make the channel more useful or interesting.

Attitudes Toward Location-Based Alerts, May 2010 (% of US mobile phone users*)

While awareness of location-based text alerts is still building, there is the potential to reach a broader audience than with check-in apps such as foursquare or Gowalla, which are designed with smartphone owners in mind. And despite negative attitudes of many mobile users toward SMS marketing, Placecast reports low opt-out rates among recipients.

Monday, July 5, 2010

Two-Thirds of Kids and Teens Now Mobile

Always-on from increasingly young ages

For years, companies have watched the mobile youth population develop and grow, but aside from text messaging there have not been many clear-cut marketing opportunities on the mobile phone.

However, now that mobile phones are nearly ubiquitous among teens and becoming ever more popular among younger kids, the opportunities are increasing.

“Tweens are the growth engine,” said Debra Aho Williamson, eMarketer senior analyst and author of the new report “Kids and Teens: Mobile Everywhere.” “Recent surveys from Pew, Kaiser Family Foundation and others indicate that in some age groups—particularly the tween–young teen bracket—ownership has nearly doubled since 2005.”

According to the Kaiser Family Foundation, 66% of US children and teens ages 8 to 18 had a mobile phone as of 2009.

Mobile Phone Ownership by US Children and Teens, by Age, 2004 & 2009 (% of respondents in each group)

Turning wide ownership into wide marketing opportunities may be difficult, however. Companies must take into account extra privacy and safety considerations when it comes to minors, and young people who view their mobile phones as devices for personal communications may not welcome marketing messages.

In addition, most children and teens are still using feature phones, so relatively few can be reached through more sophisticated mobile advertising such as via the mobile internet or smartphone apps. Just 14% of moms surveyed by Q Interactive in January 2010 said their kids had a smartphone.

US Females* Whose Children Own a Smartphone, January 2010 (% of respondents)

The future lies in smartphones, but for now mobile marketing efforts directed toward kids and teens will have to focus on feature phones. Texting is best for driving immediate actions, but also has its drawbacks.

“Although text messaging is hugely popular with teens, they are like adults in that they do not necessarily want companies to contact them via text messaging,” said Ms. Williamson. “The mobile phone is perceived as a very personal device, and intrusive marketing is not well received.”

Tuesday, June 29, 2010

US Mobile Navigation On the Rise

The US mobile map audience grew 44% between April 2009 and April 2010, according to new comScore MobiLens data.

33.5M Access Mobile Maps
For the three-month period ending April 2010, 33.5 million mobile users accessed maps at least once during a month, an increase of 44% from the previous year. Visitors accessing maps one to three times per month increased 47% to 17.1 million users, while those accessing once a week increased 60% to 11.6 million users. The most frequent users, those accessing maps on a near-daily basis, climbed 9% to reach 4.8 million users.

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Smartphone, App Usage Drives Mobile Map Growth
For the three-month period ending April 2010, 26% of smartphone users accessed maps via applications, while 19% accessed maps via browser in a month. In comparison, just 2% of feature phone users accessed maps via applications, with 4% doing so via browser.

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Smartphone users drove growth in both application and browser map usage, with app access nearly tripling to 12.7 million smartphone users, while browser map access surged 93% to nearly 9 million smartphone users. The number of mobile map app users first surpassed mobile map browser users in February 2010.

Drivers Use Mobile Maps
Among those who accessed maps on their mobile devices, 87.2% did so from a car or other vehicle, with 17.2% doing so while walking, running or biking, and 16.7% while using public transit. The most utilized types of maps were graphical maps with turn-by-turn directions (60.3% of mobile maps users), followed by 50.6% using a graphical map without turn-by-turn directions and 46.8% using turn-by-turn directions without a graphical map.

European Mobile Mapping Grows 68%
Mobile mapping is also on the rise in Europe this year, with the rate of mobile mapping growing 68% between February 2009 and February 2010, according to previous comScore MobiLens data. In total, there were an average of 21.1 million users of mobile mapping and directional services in the EU5 nations of the UK, Germany, Spain, France and Italy in the three months leading to February 2010. This was a 68% increase from an average of 12.5 million EU5 mobile mapping and directional services users in the three months leading to February 2009.

Among those who accessed maps via their mobile devices for the three-month period ending February 2010, most (68.2%) accessed those services in a car or other vehicle.

Friday, June 4, 2010

Mobile Shopping Doubles in 2010

Shopping, yes. Buying? Maybe

Mobile commerce has been slow to catch on. According to Multichannel Merchant, four in five multichannel retailers have no m-commerce presence. But while consumer usage of mobile shopping is still relatively low, it is increasing, prompting firms such as Coda Research Consultancy to predict a doubling of m-commerce revenues in the US this year, to $2.4 billion.

There has also been a doubling in usage of mobile shopping, according to PriceGrabber.com’s “Smartphone Shopping Behavior” survey. In April 2010, 35% of US Web-enabled mobile phone owners said they had participated in some form of mobile shopping in the past year, such as browsing or researching but not necessarily purchasing products. That was up from 17% who said the same in 2009. Still, only 13% actually made purchases via mobile, up from 10% last year.

Among all mobile users, there was a marked willingness to adopt more mobile shopping behaviors over the next two years, though a significant portion of the population indicated they would never be interested in such activities.

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Consumers’ greater willingness to shop on the mobile channel rather than buy is supported by other research. Retrevo found in February 2010 that across all age groups Internet users were at least three times as likely to research or compare prices on their phones as they were to make a purchase.

In Q9 2009, four times as many Internet users surveyed by ATG said they researched or browsed via mobile at least weekly than bought.

Among the mobile buyers surveyed by PriceGrabber.com, the top purchases were of digital content for their phones and consumer electronics, with both categories increasing over last year.

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PriceGrabber found some of the barriers to further mobile buying were inherent to the medium, with respondents complaining that mobile screens were too small and saying that they simply preferred using a PC because it was easier. About one-third of respondents also said the mobile buying process takes too long, and one-quarter indicated transactions were too difficult to complete.

Social Networking Ranks as Fastest-Growing Mobile Content Category

comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released a report on the fastest-growing mobile application and browser content categories based on data from its MobiLens service. The report found that social networking led as the top-gaining category for both application and browser access, confirming the surging popularity of this service on mobile devices. The study also found that accessing Bank Accounts was one of the fastest-gaining categories via both app and browser, as the convenience of mobile banking continues to appeal to a growing number of consumers.

“With mobile media consumption on the rise, the discussion of how consumers are accessing content -- whether it is via application, browser or both -- continues to be an important factor for companies looking to invest further in their mobile brands,” said Mark Donovan, comScore senior vice president of mobile. “Although application access is clearly on the rise, with several categories more than doubling their audience via this method, content consumption via browser continues to be the most popular method for Americans to access mobile media.”

Smartphone Users Post Triple-Digit Growth in App and Browser Access

In terms of penetration, 78 percent of smartphone users accessed their browser in April 2010, while 80 percent of smartphone users accessed applications. In comparison, just 19 percent of feature phone users accessed their browser, with 17 percent accessing applications. Although smartphone users are driving growth in browser (up 111 percent in the past year) and application (up 112 percent) access, feature phone users still make up nearly half of all users accessing mobile browsers and apps.

“Although growth in application usage on smartphones continues to grab the spotlight in the mobile market, the audience using their mobile browser remains larger and is growing just as quickly,” added Donovan. “Brands need to remember to take into consideration the user experience across both channels when building their mobile strategies.”

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Social Networking App Audience More Than Triples in Past Year

In April 2010, 69.6 million mobile users accessed an application on their phone, an increase of 28 percent from the previous year. Several application categories experienced triple-digit growth in the past year, emphasizing the increasing popularity of this method as a form of mobile content access. Social Networking experienced the strongest growth in app access, increasing 240 percent to 14.5 million users. Accessing News apps followed, growing 124 percent to 9.3 million users, while Sports Information apps experienced a 113-percent surge to nearly 7.7 million users. Bank Accounts apps also more than doubled their audience, growing to nearly 5 million users in April.

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More Americans Still Use their Browser versus Applications

Nearly 73 million mobile users accessed their browser in April, an increase of 31 percent from the previous year. Mirroring application category growth, Social Networking ranked as the fastest-growing category accessed via browser, growing 90 percent from the previous year to reach almost 30 million users, followed by Bank Accounts (69 percent to 13.2 million users). Online Retail sites also experienced a significant increase in audience usage via browser, increasing 47 percent to 7.3 million users, as Americans continued to show adoption of the mobile retail channel.

Donovan continued, “Social networking is by far the fastest-growing mobile activity right now. With 20 percent of mobile users now accessing social networking sites via their phone, we expect to see both application and browser usage continuing to drive future consumption of social media.”

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