Wednesday, November 21, 2012

The Top 10 tech trends for 2012

(CNN) -- From the continuing rise of tablet devices to the daily-deals craze and the return of the Internet IPO, 2011 has been a transformative year for technology.

The pace of change has become blisteringly fast, with traditional industries -- bookstores, video-rental chains, newspapers -- crumbling more quickly than we could have imagined.

Predicting what will happen in 2012, therefore, is a shot in the dark: A year is virtually a lifetime in the digital era. And yet we can at least make a guess at what will happen in the early part of next year simply by looking at the trends that are shaping the latter half of this year.

Here's my best estimate of some of the innovation we'll see in 2012:

Pete Cashmore is the founder and CEO of Mashable.com.

Pete Cashmore is the founder and CEO of Mashable.com.

1. Touch computing

New input methods will be the dominant trend of 2012. Tablet computers such as the iPad might seem like a nice alternative to desktop and laptop computers, but I believe they're more than that: They're replacements. Just as the command line (remember that?) gave way to graphical user interfaces, so the mouse will be superseded by touchscreens.

The signs are obvious: Windows 8 and Mac OS X Lion, the latest desktop operating systems, borrow heavy from their mobile counterparts. These new interfaces essentially impose a touchscreen-inspired interface over the traditional desktop environment.

Over time, this half-step will become a whole one, and mobile operating systems will dominate. The transition won't be complete by the end of 2012, but we'll be much further down the path, and using computer mice much less often.

2. Social gestures

In the social media realm, social gestures appear to be the leading trend of 2012. Launched by Facebook in September, this so-called "frictionless sharing" functionality removes the need to click a button to share media with your friends. Instead, everything you listen to, read or watch is automatically posted to your profile once you approve the relevant app.

If you've seen apps such as Spotify or Social Reader in your Facebook news feed, you're already aware of these features.

The trend makes sense for social networks: With 800 million people already on Facebook, its growth is bound to slow. But if sharing becomes automatic, the volume of content on Facebook will grow at an accelerated pace. There's a big problem, however: Users may be "creeped out" by all this automated sharing of their Web activity and grow suspicious of the apps using it.

3. NFC and mobile payments

Google Wallet, Google\'s mobile-payment system, may become more widespread in 2012.

Google Wallet, Google's mobile-payment system, may become more widespread in 2012.

Next year is likely to be the year when mobile payments blossom. While we've seen a great deal of innovation in mobile payments technology this year -- including the success of Square's iPhone dongle, allowing anyone to accept credit card payments -- 2012 is the year of NFC.

What's that, you ask? Near Field Communication essentially lets you replace your credit cards with your phone: Wave an NFC-enabled phone near the credit card reader in a store (or taxi cab), and the money is deducted from your account.

By 2013, 1 in 5 cellphones are expected to be NFC-equipped. Early contenders include Google Wallet, Visa Wallet, Serve (by American Express) and ISIS.

4. Beyond the iPad

If touch computing is the future, then the iPad is surely king. And yet the iPad came up against serious competition in the latter part of 2011: As I wrote previously, I expect the new Amazon Kindle Fire to outsell the iPad in 2012. Why? Simply put, the iPad costs $499 while the Fire costs $199.

Amazon's advantages don't stop at the price point, however: The company owns an entire content store of movies, e-books, TV shows and other media. With tablet devices, the hardware is somewhat important but the content available for the device is absolutely critical: With plenty of media available for the Fire right away, it's an appealing proposition.

Why does one device constitute an entire trend? Well, as a true competitor to the iPad emerges, content producers, distributors and even app developers may have an entirely new platform on which to push their wares. (And yes, the Kindle Fire does indeed run Google's Android operating system, but Amazon's version is so unlike other Android tablets that neither users nor app developers will perceive it as "yet another Android device" -- it's a whole new platform.)

5. TV Everywhere

So you thought you'd be able to watch all your favorite shows online and get rid of your cable subscription for good? Not so fast!

The cable companies have a cunning plan: They'll let you watch live TV, plus on-demand movies and TV shows, on your connected devices if you keep your cable subscription. Dish Network, Time Warner and Comcast are among those offering the service.

TV Everywhere has been buzzed about since 2010, of course, and could be a dud -- but the rise of tablet devices would seem to create increased demand for a "TV in your hands."

6. Voice control

Here's another trend that's got a moderate chance of taking off in 2012: Voice control.

Siri, the voice-control feature in the iPhone 4S, may spread to other devices.

Siri, the voice-control feature in the iPhone 4S, may spread to other devices.

The novelty of Siri on the iPhone 4S -- which allows you to send texts, create reminders, search the Web and much more using just your voice -- may be the start of a new trend in voice controlled devices.

Surely voice control has been around for years? Yes, but it wasn't very accurate.

Siri and its ilk define a new era in which we talk, and our devices understand -- often on the first attempt. Other device makers will likely follow suit. What's more, Apple may use voice control to replace the TV remote.

7. Spatial gestures

Other input methods are gaining traction too: Microsoft's Kinect, for instance, has given rise to interfaces that use spatial gestures. Just like in "Minority Report," your devices can be controlled simply by waving your hands in the air.

Thanks to the many innovators who have hacked Kinect to work with other platforms, we may see more devices using this input method next year.

8. Second-screen experiences

"Second-screen experiences" is a buzz-phase among TV and movie execs these days. It refers to apps (mainly on the iPad) that listen to the audio output of your TV and display content related to the show or movie you're watching. The chances are that you already use your tablet computer or phone while watching TV, so there's ample opportunity to make the viewing experience a more interactive one.

Disney already has second-screen apps for movies such as "The Lion King" and "Bambi," while multiple TV networks have similar offerings: We can expect many, many more to be released in 2012.

9. Flexible screens

Personally, I just can't wait for flexible screens: These awesome new bendable interfaces will let you zoom in, zoom out and scroll around a page simply by twisting your phone or tablet.

Nokia and Samsung have both hinted they may release phones with bendable displays in 2012. The really exciting stuff, however -- like paper-thin devices that roll up to fit in your pocket -- is still years away.

10. HTML5

Can I squeeze in one more trend? It's HTML5 -- the fifth iteration of the HTML standard -- and it lets developers create richer, more interactive applications than ever.

Why does this matter? As developers tire of building applications for every operating system out there -- from Android to iOS to Windows Phone and beyond -- HTML5 offers the opportunity to build an app once and have it work everywhere.

The rise of HTML5 is bound to be accelerated by a recent revelation: Adobe is killing off Flash for mobile devices, meaning one of the primary methods of serving videos and rich applications on mobile phones is about to disappear. HTML5 will fill that gap. For us as consumers, that means richer applications and experiences on all our devices.

In short, 2012 is all about new ways to interact with our devices through touch and voice control, new lightweight ways to share content, a revolution in mobile payments and a plethora of rich Web applications -- not to mention the hundreds of new innovations that we've yet to dream up. I can't wait.

Story by By Pete Cashmore, Special to CNN, story source: www.cnn.com

Wednesday, October 17, 2012

US Internet Ad Revenues Rise to Historic $17 Billion in First Half 2012, Up 14% Over Half-Year 2011

internet advertising

Mobile Increases Almost Two-Fold Year-Over-Year

In the first half of 2012, internet advertising revenues climbed to an all-time high of $17 billion, representing a 14 percent increase year-over-year, according to IAB Internet Advertising Revenue Report released today by the Interactive Advertising Bureau (IAB) and prepared by PwC US. This performance is compared to the landmark $14.9 billion reported for the first six months of 2011.

Also marking a 14 percent year-over-year increase, second quarter internet ad revenues for this year hit $8.7 billion, up from $7.7 billion during the same time period in 2011.

Highlights of the report include:

  • Mobile generated significant growth – almost doubling year-over-year – up 95 percent to $1.2 billion in half-year 2012 from $636 million in the comparable 2011 period
  • Digital video, a component of display-related advertising, saw an increase of 18 percent year-over-year, bringing in a little over $1 billion in revenue in the first two quarters of 2012 compared to nearly $900 million in the first six months of 2011
  • Search revenues in the first half of the year totaled $8.1 billion, up 19 percent from nearly $6.8 billion during the same timeframe in 2011
  • Display-related advertising revenues in the first half of the year totaled almost $5.6 billion, accounting for 33 percent of 2012 half-year revenues, up 4 percent from $5.3 billion in the first half of 2011
  • Retail advertisers constitute the largest category of internet ad spending for the first half of this year, claiming 20 percent of the total revenues at $3.4 billion, while Automotive brought in $2.2 billion for first-half 2012, marking an uptick to 13 percent versus 11 percent of category spend reported for half-year 2011 at $1.7 billion

“This report establishes that marketers increasingly embrace mobile and digital video, as well as the entire panoply of interactive platforms, to reach consumers in innovative and creative ways," said Randall Rothenberg, President and CEO, IAB. “These half-year figures come on the heels of a study from Harvard Business School researchers that points to the ad-supported internet ecosystem as a critical driver of the U.S. economy. Clearly, the digital marketing industry is on a positive trajectory that will propel the entire American business landscape forward.”

“The tremendous growth of mobile advertising revenue over the past year is an indication of the importance of location to advertisers and mobility to consumers,” said David Silverman, a partner at PwC US. “Bringing the power of the internet to mobile devices has opened up a world of possibilities to both consumers and marketers.”

“Solid double-digit growth in a stagnating economy is a significant accomplishment,” said Sherrill Mane, Senior Vice President, Research, Analytics and Measurement, IAB. “There is evidence that CPMs are maintaining, and even increasing, further substantiating the vitality of the internet ad market.”

Story source: www.iab.net

Thursday, October 11, 2012

The business of buying social

social media

It shouldn’t be a surprise to anyone that the social juggernaut of our time decided to move into eCommerce.

Facebook said earlier this week it would partner up with some retailers, including Victoria’s Secret and Fab.com, to start its online commerce program. Basically, people can press the “want” button on Facebook, share that information with their friends, and then actually buy the products after being directed to the retailer’s website.

It’s no big revelation. Earlier this year a developer unveiled a piece of code suggesting Facebook would be doing exactly this, and analysts have seen it coming from a mile away.

(Also, as an aside, it takes more than a few hints from Pinterest, which should be a nice validation for the “other” social network.)

Of course, the move doesn’t just represent an attempt on Facebook’s part to boost its revenue and arrest a falling share price. It also signals a change in how businesses should think about social commerce.

Last week, Forrester released some research showing only 1% of online sales could be attributed to social media.

That’s a very low number. Now, it excludes small business, which would probably see a higher amount of sales, and it also excluded some important variables. But 1% is still a very low number.

Local expert Sam Yip, from research house Telsyte, made a point that contradicted the survey – social networking leads to sales, but not necessarily in a direct way. It builds brand awareness that eventually feeds its way through to your bottom line.

It’s an excellent point, but the main thought here is that social networking doesn’t necessarily convert sales in a direct way.

Facebook’s decision may change that. If you can create a system where people buy products through social networking, then it will lead to more sales, depending on your strategy.

Right now, Facebook’s program is restricted to a few retailers, and it won’t be opening up to small business any time soon, but it makes a key point – managing your ROI on social media is something that will only become more important, not less.

How you do that is up to you, but if you’ve built a prominent social media presence, then you need to start experimenting with sales. Using social media to refer certain products, or offer discounts, isn’t a bad idea if you can determine just how much traffic you’re getting through your Facebook or Twitter presence.

Even asking a question like, “How did you find this product?” at the end of a transaction can give you some key insight.

Facebook’s announcement doesn’t mean much for SMEs – at least, not right now. But it does show that social commerce is going to transform business and there’s no reason why you shouldn’t get a head-start.

You can follow Patrick Stafford on Twitter @pdstafford. Story by Patrick Stafford, story source: www.smartcompany.com.au

Wednesday, October 10, 2012

Vest lets Facebook users hug from afar

Facebook

A vest developed in Massachusetts Institute of Technology lets Facebook users hug one another no matter how far apart they are.

A Like-A-Hug vest on display on Friday at the website of designer Melissa Kit Chow was touted as "wearable social media" that inflates to embrace wearers whenever Facebook friends "Like" items they post at the social network.

Chow worked with Andy Payne and Phil Seaton in the MIT Media Lab to create the puffy black vests, according to her website.

Like-A-Hug lets hugs "be given via Facebook, bringing us closer together despite physical distance", Chow said in a post describing the vest.

And, provided the sender is also wearing Like-A-Hug, a recipient can return a hug by squeezing their own vest to deflate it.

Chow described herself as a graduate of the Harvard Graduate School of Design who subtly skews everyday interactions with the environment for "a reawakening of a sensorial spacial experience".

Story Source: www.ninemsn.com.au

Tuesday, October 9, 2012

PM's Facebook discussion turns nasty

Julia Gillard

A Facebook QA with Prime Minister Julia Gillard has attracted sexist and hateful comments, with her office having to censor the comments.

Ms Gillard took to the social networking site on Monday to talk about her education policies.

But the discourse turned ugly, with one man calling the prime minister a slut.

Another man asked how her father was. John Gillard died last month.

'Get my dinner ready' posted another man, while one asked if her 'pubes' were as 'radiant, shiny and glorious' as his own.

A number of other Facebook users labelled her the worst prime minister and criticised her voice, with one saying her voice and demeanour were like nails on a blackboard.

Others jumped to Ms Gillard's defence, one posting that 'nothing any of these sexest (sic), Hateful, disrespectful, unaustralian idiots can get to you!'

'You are an inspiration to Australians and the world,' said another.

And another: 'Keep up the great work running the nation Julia! You have quite rightly earned the respect you deserve.'

Ms Gillard has an official Facebook fan page, which is maintained by her office.

A spokeswoman for Ms Gillard said the site was moderated to remove offensive comments and, like all Facebook sites, comments could only be removed after they had been posted.

'A handful of comments after the session were offensive and have been removed,' the spokeswoman said in a statement.

The question and answer session was the first of its kind by a senior politician in Australia.

While in Tasmania last week, Ms Gillard took part in a live question and answer session for a news website, with no levelling of offensive remarks.

Story source: www.bigpond.com

Wednesday, September 26, 2012

Facebook private message rumour is 'false', site says

Facebook

 

A rumour that Facebook users' private messages were appearing on public timelines is false, the firm has said.

Some users, mostly in France, reported that "private messages" sent between 2007-2009 were suddenly public.

However, Facebook told the BBC: "[The] messages were older wall posts that had always been visible on the users' profile pages.

Separately, Facebook shares fell up to 11% after an influential journal said the stock is worth just $15.

On the messaging rumour, the social network said: "Facebook is satisfied that there has been no breach of user privacy."

Another source at the company told the BBC that engineers said there was "no way" the two areas of data could get mixed up.

Private material

The source said that "no mechanism" had ever been created that would allow a private message to be published onto a user's wall or timeline.

Similar rumours surfaced and were investigated in 2011, the source said, but after "extensive investigation" they were proven to be untrue.

Despite Facebook's statement, many users reported finding what they believed to be old private material.

"There are messages I've got on my wall that are most definitely private messages! From 2006 all the way up to 2012," wrote Poppy Dinsey, owner of fashion social network What I Wore Today.

"I'm 100% sure by content and from memory. And also some posts on my wall were clearly beginnings of (private) group [messages]."

Meanwhile, Facebook shares were under pressure after the US financial publication Barron's said the stock is worth perhaps only $15 a share, well below the $38-a-share flotation price.

On Wall Street, the shares ended down 9.1% to $20.79, having fallen more than 11% earlier in the day.

Barron's said: "Facebook's 40% plunge from its initial public offering price of $38 in May has millions of investors asking a single question: Is the stock a buy?

"The short answer is 'No.' What are the shares worth? Perhaps only $15," Barron's said.

Story source: www.bbc.com

Tuesday, July 10, 2012

QR Codes Most-Used Mobile Channel For Engaging Customers

QR Code Research

1 in 2 company marketers say they are using QR codes to encourage their customers to interact with their brand, per results [download page] from an Econsultancy survey released in June 2012, in partnership with Responsys. QR code usage by these respondents surpasses other mobile channels, including creation of applications (35%), mobile commerce (29%) and mobile optimized emails (29%). Roughly one-quarter are using SMS marketing, while less than 1 in 5 are employing location-based marketing. Just 7% have turned to MMS and 2% to NFC.

Agencies show some different patterns with regards to their clients. 54% say their clients use apps to encourage their customers to interact with their brands, while 49% indicate their clients use QR codes. Agencies are more likely than companies to report client use of mobile optimized emails, SMS, and location-based marketing.

According to a Multichannel Merchant survey also released in June, merchants are integrating QR codes into their marketing strategies at a far greater rate this year than last. 47% of respondents this year said they are using QR codes, a dramatic increase from just 8% a year ago.

Search Most Popular Ad Type

Data from Econsultancy’s “Cross-Channel Marketing Report 2012″ indicates that mobile search marketing is the most popular type of mobile advertising used by company marketers, at 35% of respondents, followed by push notifications (29%).

A plurality of agencies also say their clients are engaged in mobile search marketing (42%). Mobile display advertising (banner) is cited by 41% of agencies, compared to one-quarter of companies, with agencies also more likely to indicate their clients’ use of advertising on apps (37% vs. 22%), location-based targeting (30% vs. 22%), and mobile display advertising using video (19% vs. 12%).

Various studies have highlighted the growth of mobile’s share of search marketing budgets of late, with IgnitionOne most recently reporting mobile paid search spend growing 333% year-over-year in Q2, to reach 14% of total US paid search budgets.

Display Ad Engagement Sentiment Mixed

Respondents to the Econsultancy survey do not paint a clear picture when it comes to engagement rates with display advertising via smartphones as opposed to via PCs. Among company respondents, 33% feel that customers are more engaged with display advertising on smartphones than on PCs, while 40% say they are less engaged. Among agencies, 35% feel that engagement is higher on smartphones, compared to 33% who feel that it is lower.

Other Findings:

  • 1 in 5 company marketers say they personalize mobile display advertising based on location, while 28% of agencies report their clients’ use of this targeting method.
  • Roughly one-quarter of companies are using offline advertising to promote engagement on mobile devices, and a further 17% are planning to do so. Agencies indicate slightly higher levels of offline ad use by their clients: 35% say their clients are using offline advertising to promote engagement on mobiles, and an additional 20% say their clients are planning to do so. According to Google survey results released in February, two-thirds of US smartphone users who say they at least rarely notice advertising have used their device to run a search in response to an ad they have seen offline.

Thursday, May 31, 2012

Aussies face off on social networking

Facial

Facebook and other social networking sites are all about putting names to faces, but half of Australians do not want them to use facial recognition technology to get the job done.

A national Newspoll of more than 1200 people found 95 per cent of those surveyed believed it was acceptable for airport officials to use facial recognition software to identify passengers on police watchlists.

Some 92 per cent said police should be able to use the same technology to identify people from CCTV footage or videos shot by the public.

But only 38 per cent trusted Facebook with the technology, and 50 per cent said it would be unacceptable for that site to use facial recognition technology to make it easier to tag users in photos posted online.

Story source: www.bigpond.com

Tuesday, May 29, 2012

Facebook smartphone to be 'released next year'

FacebookSocial networking giant Facebook is to launch its own smartphone by next year, reports have suggested.

The New York Times cited unnamed sources, including Facebook employees, suggesting that the network had been hiring several smartphone engineers.

Facebook recently admitted it was struggling to make money out of its growing mobile audience.

The company, which recently floated on the stock market, has also just launched its own mobile app store.

The App Center currently offers links to Facebook-enabled apps within Apple's iOS and Google Android stores but developers will soon be able to write apps to be placed exclusively in Facebook's store.

According to the New York Times, Facebook has hired experts who worked on the iPhone and other smartphones.

It quoted a Facebook employee as saying the site's founder Mark Zuckerberg was "worried that if he doesn't create a mobile phone in the near future... Facebook will simply become an app on other mobile platforms".

Mobile money

A Facebook smartphone has reportedly been in the works for some time.

In 2010, Techcrunch reported that Facebook was "secretly" building a smartphone - although this particular project is said to have broken down.

The company's desire to enter the smartphone market could be a result of increasing pressure to improve the potential of mobile to make money.

In a statement for potential investors ahead of its initial public offering earlier this month, the company admitted it had concerns about more users accessing Facebook through their mobile - a trend which could make it more difficult to sell advertising.

When asked, a spokeswoman for Facebook said the company did not comment on speculation, and referred instead to a written statement.

"Our mobile strategy is simple: we think every mobile device is better if it is deeply social," the statement read.

"We're working across the entire mobile industry; with operators, hardware manufacturers, OS providers, and application developers to bring powerful social experiences to more people around the world."

Story source: www.bbc.co.uk

Wednesday, April 11, 2012

ACCC wins appeal against Google

ACCCThis week the Full Federal Court unanimously upheld the Australian Competition and Consumer Commission’s appeal filed in October 2011 against Google.

The Full Court declared that Google, by publishing the four advertisements that were the subject of the ACCC’s appeal on result pages of the Google Australia website, engaged in conduct that was misleading or deceptive, or likely to mislead or deceive, in breach of section 52 of the Trade Practices Act 1974*.

The Full Court also ordered it to put in place a consumer law compliance programme and pay the ACCC's costs of the appeal.

"Google's conduct involved the use by an advertiser of a competitors name as a keyword triggering an advertisement for the advertiser with a matching headline. As the Full Court said this was likely to mislead or deceive a consumer searching for information on the competitor," ACCC chairman Rod Sims said.

The central issue for determination on appeal was whether the primary judge erred in finding that Google did not “make” the representations contained in the four advertisements that were the subject of the appeal.

"The ACCC brought this appeal because it raises very important issues as to the role of search engine providers as publishers of paid content in the online age," Mr Sims said.

"This is an important outcome because it makes it clear that Google and other search engine providers which use similar technology to Google will be directly accountable for misleading or deceptive paid search results," Mr Sims said.

In upholding the ACCC’s appeal, the Full Court concluded that "here Google created the message which it presents. Google’s search engine calls up and displays the response to the user’s query. It is Google’s technology which creates that which is displayed. Google did not merely repeat or pass on a statement by the advertiser: what is displayed in response to the user’s search query is not the equivalent of Google saying here is a statement by an advertiser which is passed on for what it is worth."

The Full Court also stated that “the enquiry is made of Google and it is Google’s response which is misleading… Although the key words are selected by the advertiser, perhaps with input by Google, what is critical to the process is the triggering of the link by Google using its algorithms.”

Background

Today’s judgment follows an appeal filed by the ACCC in October 2011 against the decision by Justice Nicholas of the Federal Court in relation to certain advertisements appearing on Google’s website.

At first instance, the ACCC alleged that Google had engaged in misleading or deceptive conduct by publishing eleven advertisements on Google’s search results page. The headline of each of the advertisements in question comprised a business name, product name or web address of a competitor’s business not sponsored, affiliated or associated with the particular advertiser. When a user clicked the headline of the advertisement, he or she was taken to the advertiser's website.

The ACCC alleged that the advertisements contained representations that, in summary, by clicking on the headline users would find information as to the competitor’s business.

The primary judge found that although a number of the advertisements were misleading or deceptive, Google had not made those representations. Google merely communicated representations made by the advertiser. As such, Justice Nicholas ruled that Google had not breached the Act.

The ACCC appealed the primary judge’s decision in relation to four of the eleven advertisements pleaded at first instance.

The central issue for determination on appeal was whether the primary judge erred in finding that Google did not “make” the representations contained in the four advertisements the subject of the appeal.

With respect to the four advertisements the subject of the appeal, the primary judge found that if Google had in fact made the representations, it would not have been able to rely on the publisher’s defence (as per section 85(3) of the Act) as Google would have been unable to show that it had no reason to suspect that publication of these advertisements was a breach of the Act.

The appeal was heard on 27 and 28 February 2012 before Keane CJ, Jacobson and Lander JJ. 

Civil pecuniary penalties may be imposed for certain contraventions of the Trade Practices Act and Australian Consumer Law for conduct after 15 April 2010. There are no penalties for a contravention of section 52 of the Trade Practices Act or its equivalent - section 18 of the Australian Consumer Law.

* On 1 January 2011 the Trade Practices Act 1974 was renamed the Competition and Consumer Act 2010.

Release # NR 065/12
Issued: 3rd April 2012

Monday, March 26, 2012

Purchase Recommendations From Blogs Highly Influential to Women

 

blogher-womens-purchase-influencers-march2012.jpg61% of women who are active blog users say they have made a purchase based on a recommendation from a blog, a proportion that rises to 87% among BlogHer network members, according to a March 2012 survey from the company, which polled a sample of women from the general population and a sample from its community. Recommendations from blogs compare favorably to popular social networks: among Facebook users just one-third of the general population sample (and 54% of BlogHer community respondents) report having made a purchase based on a recommendation from the network.

Meanwhile, Pinterest scores higher (47%) than Facebook among general population respondents who use the fast-growing network, but slightly lower among BlogHer community members (53%) who use it. Just 3 in 10 respondents from both groups who are active users of Twitter say they have made a purchase based on a recommendation from the site.

The study also notes that the influence of blogs is consistent across verticals: indeed, results from a BlogHer survey released in January 2012 indicated that general population respondents were 30% more likely to use advice from blogs than information or updates from a social network (69% vs. 53%) to help with a consumer electronics purchase, while BlogHer community respondents were 50% more likely to do so (84% vs. 56%).

Most Trust Info and Advice From Blogs

Meanwhile, according to BlogHer’s “Women and Social Media in 2012″ report, blogs’ influence on women’s purchase decisions is likely related to the amount of trust they place in the information and advice they gather from this source. Among BlogHer network respondents that are active users of each of the following media sources, 98% trust the information they receive from blogs, ahead of Facebook (86%), Twitter (85%), and Pinterest (85%). Among general population respondents, blogs and Pinterest (both at 85%) are the most trusted, with Twitter (73%) and Facebook (67%) trailing.

Facebook More a Social Space

Facebook is possibly less trusted as an information source due to women seeing it more as a communal space rather than as an information source. Presented with various categories, general population respondents chose Facebook over blogs for staying up to date with friends and family (87% vs. 20%), having fun (77% vs. 41%), entertainment (69% vs. 50%), and contributing to a community (41% vs. 28%).

By contrast, women said blogs were better suited than Facebook to find out about new products (41% vs. 24%), seek advice and recommendations (39% vs. 35%), get product information (37% vs. 17%), and help make purchase decisions (36% vs. 17%).

Other Findings:

  • General population respondents indicated they were more likely to use Pinterest than Twitter to find out about new products (39% vs. 24%), to have fun (58% vs. 47%), and to get product information (26% vs. 18%).
  • Daily blog readers from the general population sample were 52.2% more likely than the overall general population sample to say that turning to an online or social media site is the first thing they do when they want to buy something (35% vs. 23%). They were also far less likely to say they do not go online or to social media for a shopping decision (19% vs. 41%). According to a white paper released in January 2012 by Fleishman-Hillard in partnership with Hearst Magazine, more women reported that information found online (40%) was a highly important decision factor to them than their parents (30%), friends (27%), and children (24%). Additionally, information found online was also more significant than information in magazines (17%), newspapers (17%), or on the TV (16%).
  • BlogHer network respondents were more likely than the general population sample to use Facebook (94% vs. 84%) and YouTube (75% vs. 62%), and less likely to watch TV (85% vs. 93%).

About the Data: The BlogHer survey fielded two samples online in February 2012. The results are based on the BlogHer network sample of 1,060 women, and the general population sample of 1,011 women. The general population survey was fielded by Vision Critical.

Sunday, March 4, 2012

Microsoft unveils Windows 8 for testing

MicrosoftMicrosoft this week let consumers start trying out its upcoming touch-based Windows 8 operating system, which aims to power a new wave of computer tablets and traditional PCs designed to counter Apple's big gains in the market through its Macs and iPads.

The test "beta" version of the revamped system was introduced at the Mobile World Congress in Barcelona, the planet's largest cell phone trade show, and borrows some of the look of Microsoft's Windows Phone 7 software for Windows 8.

Windows 8 doesn't have the traditional "Start" menu, and applications are spread across a mosaic of tiles in a design Microsoft calls "Metro" - seen as an attempt by the company as a scramble to preserve its market share. And executives said it powers up on PCs in eight seconds, much faster than the previous version.

The tiles, which resemble road signs, can be navigated with a finger swipe on the screen or with a keyboard and mouse. But those testing out the new operating system won't be able to try out the finger swiping unless they already have systems enabled for touch use, and the system isn't expected to make its official debut until September or October.

Microsoft executives in Barcelona showed off how users can use their fingertips to swipe in and out of applications, and tilt upright computer screens to a flat position so they can be used as two-person gaming boards or big drawing tablets. A slim laptop had a hinge allowing it to be turned inside out so it could be used as a tablet instead.

"It's beautiful, it's modern, it's fast, it's fluid," said Steven Sinofsky, president of Microsoft's Windows division. "Windows 8 is a generational change in the windows operating system."

Microsoft is also opening an Internet "Windows Store" where users can download applications for the operating system, but only if they have Windows 8. Applications are free for those testing out the beta version, but would include both free and paid versions after the operating system is released.

The test version was downloaded by people from more than 70 countries as Microsoft gave its presentation about Windows 8, but the company didn't immediately disclose the number of downloads. The software can be downloaded at http://windows.microsoft.com/en-US/windows-8/consumer-preview.

Apple is also moving features from its iPhone and iPad software over to its Mac software. That trend will be particularly visible in Mountain Lion, the new Mac operating system that's expected to be released this summer.

Windows 8 will also be the first Microsoft software in a long time besides its cell phone software that will run on non-Intel style processors. The company is developing a version that will run on phone-style chips, such as those used in the iPad.

If Windows 8 is a hit, it could help struggling PC makers, including Hewlett-Packard Co. and Dell Inc. Besides giving businesses and consumers a reason to consider new PC purchases, Windows 8 is expected to spawn a new breed of hybrid machines that will be part tablet computer and part laptop like the device that Sinofsky demonstrated.

If Windows 8 is a flop, however, it will increase the pressure on Microsoft CEO Steve Ballmer. His 12-year reign has been marred by the company's troubles adapting to an Internet-driven upheaval. As Microsoft has stumbled, faster-innovating companies such as Apple and Google have elbowed their way into a position to steer the direction of computing for the next decade or two.

Microsoft's financial performance traditionally improves when it releases a new version of Windows. The last upgrade came in October 2009 when Windows 7 hit the market. The company has sold more than 525 million copies of Windows 7 since then. Part of Window 7's success stemmed from pent-up demand; the previous version, Vista, was so clunky and buggy that many PC users stuck with the system they already had on their machines or switched to Apple's technology on Mac computers.

Microsoft shares dipped 13 cents to close at $31.74 Wednesday after the new operating system was introduced. The stock has been hovering around its highest levels since April 2008.

Windows 8 is radically different from its predecessors, with its tiles that provide a glimpse at the activity occurring in applications connected to the Web, such as email.

The system also is expected to enable users to easily back up their pictures, movies, music and other files on a Microsoft storage service called SkyDrive, which will compete against Apple's iCloud.

Julie Larson-Green, head of "Windows Experience" and responsible for delivering a new operating system that wows the world's PC users, showed how documents and data can be stored in one device only to appear instantaneously in another.

"It will populate with everything you are used to using right away," she said.

The operating system's versatility means it can be used to power computer tablets, as well as traditional PCs.

Microsoft badly wants a piece of the tablet market that has been cutting into PC sales since Apple introduced the iPad two years ago.

In the quarter that included the holiday shopping season, Apple shipped 15.4 million iPads, more than doubling the volume from the same time a year earlier. Meanwhile, worldwide personal computer sales dipped slightly, and Microsoft's revenue in its Windows division declined 6 percent. It marked the fourth time in the past five quarters that Microsoft's Windows revenue has fallen from the previous year.

Reversing or slowing that trend is critical for Microsoft. It still relies on the PC industry for about 55 percent of its revenue, according to Nomura Equity Research analyst Rick Sherlund.

"The launch of Windows 8 should provide a few years of robust growth and opportunity for Microsoft to reposition itself to better defend its position against challengers," Sherlund wrote in a note after Microsoft reported the latest erosion in its Windows division.

Besides spurring more sales of the new operating system, Windows 8 is likely to drive demand for the next generation of the Office suite, another major moneymaker for Microsoft. In the demonstration in Barcelona, Office looked just like it normally does - but can be opened with a finger swipe.

Windows 8 could inspire more PC makers to design machines that combine the convenience of tablets with the utility of a notebook computer. These devices would be similar to the so-called "ultrabook" computers that offer a Windows-based version of Apple's lightweight MacBook Air machines.

Once Windows 8 is available, the ultrabook line could be expanded to include machines equipped with a screen that swivels off the keyboard to take advantage of the system's touch controls and provide a tablet-like experience.

Story source: www.ninemsn.com.au

Saturday, March 3, 2012

The Safe Way to Save Data Online

cloud_computing_lgMaybe you’ve seen this error message on your computer: “Oops … the system encountered a problem (#700).” Or this one: “Arrggh! Our tubes are clogged!”. Or, sometimes most distressing of all, a notice that a site will be shut down.

These are no ordinary messages. They’re attached to online services that store your mail and contacts (Gmail); photo collection (Flickr); music (Lala) and more. When the computer servers on these sites -- and others like them -- go down, you lose access to your data, and you can’t do anything but wait.

More people are storing information on the Web than ever before -- 143 million in 2009 alone, according to ABI Research. That number is expected to grow to 160.6 million by 2015. Naturally, companies are coming out with new services that store files away from your computer and external drives, or “in the cloud.”

The rewards -- and risks -- of cloud computing
With this rush to offer cloud services comes unregulated risks that have caught the attention of the U.S. Federal Trade Commission (FTC). The FTC has set its sights on the question of who owns the data on the servers and what happens to that data if you decide to discontinue using that service. Earlier this year, the FTC asked another government agency, the Federal Communications Commission (FCC), to look into what cloud computing means for individuals -- and whether the government needs to step in to protect you from cloud computing service providers.

“The storage of data on remote computers may ... raise privacy and security concerns for consumers,”wrote David Vladeck, head of the FTC's Consumer Protection Bureau, in a letter to the FCC. The FTC is concerned that the collection of data stored on a server could mean that your personal information is aggregated with other consumers’ to draw conclusions and sell to advertisers.

Although these issues still have months -- if not years -- to be resolved, cloud services are still a viable option for data storage. You just need to know how to keep your data safe.
How to protect yourself

“There are most definitely ways to protect yourself as a consumer,” says Jeffrey Payne, CEO of Coveros, a security consulting firm that analyzes software for risks. “While some risks are difficult to address, others are easily dealt with by anyone savvy enough to use Gmail.”

The World Privacy Forum suggests taking these steps to understand a service provider’s plans for your data:

  • Read the Terms of Service before placing any information in the cloud. If you don’t understand the Terms of Service, consider using a different cloud provider.
  • Don’t put anything in the cloud you would not want the government or a private litigant to see.
  • Pay close attention if the cloud provider reserves rights to use, disclose or make your information public while you’re using the service.
  • Read the privacy policy before placing your information in the cloud. If you don’t understand the policy, consider using a different provider.
  • Find out if, when you remove your data from the service, the cloud provider still retains rights to your information. Consider whether that makes a difference to you.
  • Ask if the cloud provider gives advance notice of any change of terms in the terms of service or privacy policy.

According to a study by Harris Interactive, 80 percent of respondents had security concerns with cloud computing. Knowing what the risks are -- and how to avoid them -- will make cloud computing a breeze.

Copyright (c) 2010 Studio One Networks. All rights reserved. Story by Laura Rich

Friday, March 2, 2012

Chinese court hears Apple appeal on iPad

Ipad2A Chinese high court has begun hearing an appeal brought by Apple against a Chinese firm, Proview Electronics, over the use of the iPad trademark.

Apple Inc is in several legal battles with Proview Electronics Co, which the US company says sold it the rights to the iPad trademark in 10 different countries, including China, in 2009. Apple contends that Proview has refused to honour the agreement and has not indicated any willingness to settle with Proview, a maker of computer monitors and LED lights.

Walking into the Guangdong High Court in the southern Chinese city of Guangzhou on Wednesday, lawyers for Proview expressed confidence, but also indicated the company remained open to settling with Apple.

'I don't rule out the possibility,' Xie Xianghui, a lawyer representing Shenzhen Proview Technology, the company's main Chinese subsidiary, told reporters.

On Tuesday, Proview announced it was seeking to regain worldwide rights to the iPad name and is suing Apple Inc in the US for alleged fraud and unfair competition, hoping to have a 2009 sale of the trademark ruled void. Proview was previously only claiming rights to the iPad name in China.

Apart from having the trademark sale voided, it also is seeking unspecified compensation, a share of Apple's profits from alleged 'unfair competition' and an order for Apple to stop using the trademarks.

So far, two lower courts in Guangdong have sided with Proview on the issue, while a Hong Kong court ruled in Apple's favour. Last week, Shanghai's High Court rejected Proview's effort to get Apple to stop selling the popular tablet computer under the iPad name.

Proview, once a major computer monitor manufacturer, launched its own version of iPAD, or internet Personal Access Device, in 2000 but it was not a market hit. Apple launched its popular iPad in 2010.

Proview contends Apple intentionally misled it when it bought iPad trademarks through a special purpose company called IP Application Development Ltd that concealed it was acting on Apple's behalf.

Story source: www.bigpond.com

Wednesday, February 22, 2012

UK legal claims served via Facebook

FacebookLegal authorities say a judge at England's High Court has allowed lawyers to log on to Facebook to serve legal claims.

The Judicial Office for England and Wales said Justice Nigel Teare had agreed to the use of the popular social networking site to serve a claim in a commercial dispute.

Lawyers had been seeking a former employee embroiled in the dispute and successfully applied for permission to notify him via Facebook in a hearing last Friday.

The office had few other details of the case, but said it is thought to be the first time lawyers had sought to use Facebook in this manner.

Ordinarily British legal claims are served in hard copy, although unconventional means are occasionally employed if the people involved are hard to pin down.

Saturday, February 18, 2012

Web privacy tools to warn of internet tracking cookies

privacy internetInternet users will receive a warning if sites do not respect their privacy thanks to new tools being developed by the web's standards setting body.

The World Wide Web Consortium (W3C) wants to help users control how their personal data is managed.

It is designing controls to shield personal data and reveal when sites do not honour privacy requests.

The W3C now wants users, browser makers and businesses to help finish and implement the specifications.

"Users have the feeling they are being being tracked and some users have privacy concerns and would like to solve them," said Dr Matthias Schunter from IBM who chairs the W3C group drawing up the Do Not Track technologies.

Co-ordination

The working group is defining software specifications that will:

  • let browser settings tell websites to do less tracking
  • let websites acknowledge privacy requests
  • define best practices for sites so they can comply with different privacy needs

Dr Schunter said the specifications aim to end the current situation in which different browser makers adopt incompatible Do Not Track systems.

"Currently websites need to implement all these different protocols," he said. "There's no standard way to respect privacy preferences."

"We want to standardise all these protocols so they talk the same language and then tell websites what to do with them," said Dr Schunter.

The tools resulting from the W3C work would aim to be "privacy friendly" and surrender as little information as possible, he added.

For instance, he said, a site could log a user's language preference by noting their name and native tongue and store that in a cookie - little text files sites use to record information about regular visitors.

A more privacy-friendly way, said Dr Schunter, would have browser software note that its owner prefers a particular language without surrendering any identifying information.

Users could be warned about sites that do not do a good job of respecting requests to keep information private.

While the W3C cannot insist that sites and software vendors follow its lead, said Dr Schunter, it was more than likely that they would adopt the technologies.

The finished technologies are expected to be implemented by browser makers first in mid-2012 with websites following soon after as they get to grips with the best practices.

More than 15 firms and organisations are involved in the Do Not Track work including Adobe, Apple, Facebook, Google, Microsoft, the Electronic Frontier Foundation and Stanford University.

Story source: www.bbc.co.uk

Google cookies 'bypassed Safari privacy protection'

googleGoogle has been accused of bypassing the privacy settings of users of the Safari web-browser.

The Wall Street Journal said Google and other companies had worked around privacy settings designed to restrict cookies.

Cookies are small text files stored by browsers which can record information about online activity, and help some online services work.

However Google says the story "mischaracterises" what happened.

Advertisers can use cookies to track online behaviour, helping them to target the commercials they show to internet users.

Some think this use of cookies erodes online privacy. In May, European Union laws are due to come into force which will restrict the use of advertising cookies.

But cookies are also essential to some web services like those Google offers.

Cookie control

The Safari browser is produced by Apple, and is the browser used by the iPhone.

By default Safari only allows cookies to be stored by the web page a user is visiting, not from third parties such as advertisers.

However, Stanford University researcher Jonathan Mayer found that advertisers were still able to store cookies on the computers of internet users browsing with Safari.

It was his discovery that formed the basis of the Wall Street Journal's story.

Many Google services use cookies, for example to remember when someone is signed in to a service, but they are also used by the firm to help personalise advertising.

It was when Google attempted to find a way to enable some of its services and personalised advertising to work on Safari that, Google says, it inadvertently stored cookies.

Side-stepping Safari

In a statement, senior vice president Rachel Whetstone said that last year the company had decided to "enable features for signed-in Google users on Safari who had opted to see personalised ads and other content".

She added: "To enable these features, we created a temporary communication link between Safari browsers and Google's servers, so that we could ascertain whether Safari users were also signed into Google, and had opted for this type of personalisation."

Ms Whetsone said the company had created new systems to make sure the information it collected was anonymous, but this had led to unintended consequences:

"The Safari browser contained functionality that then enabled other Google advertising cookies to be set on the browser.

"We didn't anticipate that this would happen, and we have now started removing these advertising cookies from Safari browsers. It's important to stress that, just as on other browsers, these advertising cookies do not collect personal information."

The Wall Street Journal reported that Google "disabled the code after being contacted by the paper".

Google declined to provide further comment to the BBC.

Privacy warning

Online privacy advocates were highly critical of Google's actions.

The Electronic Frontier Foundation wrote: "It's time for Google to acknowledge that it can do a better job of respecting the privacy of web users."

Although much of the criticism has been directed at the search giant, the Wall Street Journal said that in addition to Google, a number of advertising companies had been using the work-around which had been known about for some time.

An Apple spokesman said in a statement: "We are aware that some third parties are circumventing Safari's privacy features and we are working to put a stop to it."

Story source: www.bbc.co.uk

Tuesday, February 14, 2012

SMBs Missing Opportunity to Integrate Email With Social

small business

getresponse-list-building-strategies.jpgAlthough roughly 3 in 4 SMBs use email marketing tactics such as organic list growth and web-based sign-up forms to generate leads, just 41% include a sign-up form on their Facebook fan pages, according to a survey released in February 2012 by GetResponse. And while a majority optimize their newsletters with clear, recognizable, branded from field names and addresses, less than half include social sharing icons in their newsletters.
SMBs appear to be behind the curve in this regard: according to a survey released in February 2012 by Econsultancy, in partnership with the Email Experience Council of the DMA, 69% of US organizations are including social sharing icons in their emails, while a further 13% have a plan in place to do so.

Segmentation Also Not Widespread

getresponse-smb-email-segmentation-list-hygiene.jpgData from GetResponse’s “The State of Email Marketing in SMBs” indicates that only 42% of the SMBs surveyed segment their lists based on either subscriber personal data or subscriber actions, such as opens and clicks. List hygiene is poor, too: just 38% report removing inactive contacts, and only 36% try to re-engage them through re-activation campaigns. SMBs also seem to be ignoring the risks posed by bad addresses: only 53% use mailing systems that automatically process soft and hard bounces and take appropriate actions to the addresses.

Legal Compliance Better, Though

72% of respondents indicate that they use a confirmed opt-in email model, and 71% provide unsubscribe links in their emails. Overall, the marketers surveyed cited an average deliverability rate of about 97%, with the vast majority reporting no problems with delivery to most major client inboxes.

Largest SMBs Not as Socially Integrated

SMBs with more than 500 employees tended to report higher adoption of various list building and sign-up form optimization strategies, such as using sign-up forms to grow lists, collecting contacts offline using paper sign-up forms, and telling subscribers specifically what they will receive. However, these larger companies were far less likely than companies with 11-250 employees to run a Facebook page with a newsletter sign-up form (57% vs. 82%), indicating that they may be underestimating the power of social media integration. Similarly, they were less likely than companies with 11-250 employees or 251-500 employees to use social sharing icons.

Other Findings:

  • Most SMBs have adopted measures such as regular mailings (70%), personalization (58%), compelling subject line (68%), and stats analysis (61%).
  • 69% of respondents indicated that they have a complaint ratio below 0.2%.

For more on email and social integration, visit MarketingVox.

About the Data: The GetResponse data was collected from November 14-28, 2011 from approximately 600 respondents classified in 4 groups based on the business unit size.

Monday, February 13, 2012

Google+ Making Strides Online

google

compete-uvs-and-visits-to-plusonegooglecom_.jpgThe popularity of Google+ has showed dramatic growth recently, according to February 2012 analysis from Compete, which tracked the the landing page for the main feature of the social network, the +1 button (google.com/+1/button, or plusone.google.com), beginning in November 2011. The page drew over 40 million unique visitors in December alone, with more than 10 times that amount in visits, while also passing 3 billion page views.

Computer Users Demonstrate Strong Growth

Compete also looked at its panel of 2 million non-mobile US-based users, representing a 1% sample size for the US, to determine the website’s popularity among non-mobile users. The company found that Google+ has grown by about 40% for US non-mobile traffic in each of the primary metrics that shows website performance. In fact, in December, Google+ reached a new peak of 20 million unique visitors, 50 million visits, and 200 million page views.

Share of SocNet Visits Up M-O-M

Google+ ranked 9th in the top 10 social networking websites and forums in December 2011, with 0.41% share of US market visits, according to Hitwise data released in January 2012. This represents 24% growth in just one month, after earning 0.33% share of visits in November. In fact, in December, Google+ grew its share of US social networking site visits to rival myYearbook, in the process also halving its gap with LinkedIn from 0.3% points to just 0.15% points.

Tailored Search Results Not Popular, Though

Google+ may not find its mark as a vehicle for tailored search results, though. According to an AYTM survey conducted in January 2012, just 7.5% of respondents said they would more inclined to use the social network if they knew they would get more tailored search results from doing so. By contrast, the vast majority (92.5%) said they were either ambivalent (48.1%) or not more likely (44.4%) to use the network to get more tailored search results.

Overall, 19.3% of the 400 US adults surveyed said they use Google+, although that was matched by the proportion (19.5%) who said they did not know what the social network was.

Wednesday, January 25, 2012

‘Downturn Shoppers’ Look to Digital for Savings

research1Price-conscious consumers do more online research, download coupons and compare prices in-store via smartphones

Despite some bright spots on the economic horizon, shopping remains more of a battle than a pleasure for financially skittish consumers. Some of them cope by using digital tactics to help save money.

A SymphonyIRI Group MarketPulse survey on how the economy affects behavior and attitudes when buying consumer products found that US consumers were more optimistic in Q4 over Q3 2011, but still relied on frugal habits developed during the recession.

For example, 39% of survey respondents downloaded coupons from manufacturer websites in Q4, while 37% downloaded coupons from retailer websites, up slightly from 35% for both activities in Q3. Twenty-seven percent researched products on websites, an increase of 3 percentage points from Q1.

Web-Based Strategies for Saving Money According to US Internet Users, Q2 2011-Q4 2011 (% of respondents)

Dubbed “downturn shoppers” by IRI to describe the way they approach grocery shopping in a prolonged downturn, these consumers increasingly view digital as an important tool, but rely on traditional offline methods more. Some 55% used coupons in Q4, and 49% checked newspaper circulars. Those numbers, already high, have been steady since Q3.

“What we are finding is that consumers are holding on to the old way of doing things—clipping coupons and circulars—but they are using the internet as an incremental way to save money,” said Susan Viamari, head of consumer insight market polls at SymphonyIRI.

Armed with coupons and sales promos, consumers continue to do research via their smartphones while in-store. A WSL Strategic Retail study cited by Internet Retailer showed that 56% look to their devices to compare prices in-store, while 46% continue to seek coupons or discounts and 53% use their photo feature to snap images of products.

Ways that US Mobile Phone Users Use Their Phones and Mobile Shopping Apps In-Store, Sep 2011 (% of respondents)

The lesson for retailers and manufacturers facing this diversity of consumer tactics is “use media that complement each other,” SymphonyIRI’s Viamari advised. “Communicate with both traditional and digital media.”

Tuesday, January 24, 2012

Marketers Follow Users to More Social Sites

social mediaMarketing efforts spreading beyond Facebook, Twitter and LinkedIn

Social media sites beyond Facebook, Twitter and LinkedIn are seeing significant boosts in usage, both in the US and elsewhere in the world. And where users go, marketers will follow.

Research from social marketing software firm Awareness Inc. indicates US marketers plan to do just that this year. The December 2011 survey found that the leading area for new social media marketing investments in 2012 would be increasing marketer presence across platforms, cited by 70% of respondents.

Leading Areas of Social Media Marketing Investment in 2012 According to US Marketers (% of respondents)

For some marketers, that will mean a new presence on Facebook, Twitter or LinkedIn. While the vast majority of US marketers already use these sites for marketing, some laggards plan to join them there this year.

But smaller social sites with less current marketer usage will benefit even more. Nearly one in five respondents said they would begin marketing on YouTube in 2012. And though just 10% of marketers said they would have a new presence on Tumblr, that is on top of only 15% already using it, for an increase of more than 66%. Proportionally, usage of SlideShare and online forums would increase even more than that.

Social Media Platforms They Currently Use vs. Will Use in 2012 According to US Marketers, Dec 2011 (% of respondents)

By number of marketers, blogs will be the greatest beneficiary of new efforts, with 28% of respondents saying they were not currently using them but would this year. Among the most experienced social media marketers surveyed, 91% said they planned to increase their use of blogs.

Friday, January 20, 2012

US lawmakers abandoning online piracy bill

SOPA 1Five days before a critical vote, US senators are abandoning an anti-piracy bill after an outpouring of online opposition to tinkering with internet freedoms.

Senate Democratic leaders still plan to vote on Tuesday on taking up the Protect International Property Act and supporters are scrambling to make changes before then to answer some of the critics, but it is questionable whether they have the 60 votes needed.

Half-a-dozen of the 40 original co-sponsors of what is known as the PIPA bill withdrew their support on Wednesday amid a one-day protest blackout by Wikipedia and other web giants and a flood of emails to Capitol Hill offices that at times doubled normal volumes.

More than 7 million signed a petition on Google saying the Senate bill and its counterpart in the House would censor the web and impose burdensome regulations on US businesses.

"The overwhelming input I've received from New Hampshire citizens makes it clear there are many legitimate concerns that deserve further consideration before Congress moves forward with this legislation," said Republican Senator Kelly Ayotte, one of the politicians who pulled back her support of the bill.

Others included Republicans Orrin Hatch of Utah, Marco Rubio of Florida, Chuck Grassley of Iowa, Roy Blunt of Missouri and John Boozman of Arkansas.

Nearly all cited the earful they were getting from constituents.

"I can say, with all honesty, that the feedback I received from Arkansans has been overwhelmingly in opposition to the Senate bill in its current form," Boozman said.

Several Democratic co-sponsors also now say they oppose the bill as it is written.

Democrat Senate Majority Leader Harry Reid has resisted suggestions he put off the Tuesday vote.

Reid and the bill's main sponsor, Senate Judiciary Committee Chairman Patrick Leahy said it was too important to delay action on legislation aimed at combating the billions of dollars US content creators and companies lose to foreign copyright violators and counterfeiters every year.

Senate Republican leader Mitch McConnell of Kentucky on Thursday urged Democrats to shelve the bill for now, saying serious issues with the measure should be resolved before "prematurely" bringing it to the floor.

The Senate bill, and the parallel Stop Online Piracy Act (SOPA) in the House, would allow the Justice Department and copyright holders to seek court orders against foreign websites that steal from American content creators.

It would bar advertising networks and payment facilitators such as credit card companies from doing business with the offending websites.

The bills have the strong support of the entertainment industry which loses billions every year to foreign copyright violators and from industries such as pharmaceuticals battling fake and sometimes harmful alternatives sold on the internet.

The opposition, as demonstrated by Wednesday's protest, is led by internet-related industries that say the bills will lead to censorship of the internet and a surge in lawsuits that will discourage budding internet entrepreneurs.

Story source: www.ninemsn.com.au

Thursday, January 19, 2012

SOPA blackout: Bills lose three co-sponsors amid protests

SOPA

In case you missed all the news on the proposed bill to Stop On Line Piracy, or SOPA as it has become known, is a bill that was introduced into the  US house of representatives in October last year. 

The bill, if made law, would expand the ability of U.S. law enforcement and copyright holders to fight online trafficking in copyrighted intellectual property and counterfeit goods.[2] Presented to the House Judiciary Committee, it builds on the similar PRO-IP Act of 2008 and the corresponding Senate bill, the PROTECT IP Act.

The originally proposed bill would allow the U.S. Department of Justice, as well as copyright holders, to seek court orders against websites accused of enabling or facilitating copyright infringement. Depending on who makes the request, the court order could include barring online advertising networks and payment facilitators from doing business with the allegedly infringing website, barring search engines from linking to such sites, and requiring Internet service providers to block access to such sites. The bill would make unauthorized streaming of copyrighted content a crime, with a maximum penalty of five years in prison for ten such infringements within six months. The bill also gives immunity to Internet services that voluntarily take action against websites dedicated to infringement, while making liable for damages any copyright holder who knowingly misrepresents that a website is dedicated to infringement.

In an update of this story, below is a article from the Los Angeles Times:

“Three co-sponsors of the SOPA and PIPA antipiracy bills have publicly withdrawn their support as Wikipedia and thousands of other websites blacked out their pages Wednesday to protest the legislation.

Sen. Marco Rubio (R-Fla.) withdrew as a co-sponsor of the Protect IP Act in the Senate, while Reps. Lee Terry (R-Neb.) and Ben Quayle (R-Ariz.) said they were pulling their names from the companion House bill, the Stop Online Piracy Act. Opponents of the legislation, led by large Internet companies, say its broad definitions could lead to censorship of online content and force some websites to shut down.

In a posting on his Facebook page, Rubio noted that after the Senate Judiciary Committee unanimously passed its bill last year, he has "heard legitimate concerns about the impact the bill could have on access to the Internet and about a potentially unreasonable expansion of the federal government's power to impact the Internet."

"Congress should listen and avoid rushing through a bill that could have many unintended consequences," Rubio said in announcing he was withdrawing his support. While he's committed to stopping online piracy, Rubio called for Senate Majority Leader Harry Reid (D-Nev.) to back off plans to hold a key procedural vote on the bill on Tuesday.

Rubio's withdrawal will reduce the number of co-sponsors to 39. Last week, two other co-sponsors, Charles Grassley (R-Iowa) and Orrin Hatch (R-Utah), joined four other Senate Republicans in a letter to Reid also urging him delay the vote. But Grassley and Hatch have not withdrawn their support.

Terry and Quayle were among the 31 sponsors of the House legislation before they withdrew their support Tuesday.

Quayle still strongly supports the goal of the House bill to crack down on foreign websites that traffic in pirated movies, music, medicine and other goods.

"The bill could have some unintended consequences that need to be addressed," said Quayle spokesman Zach Howell. "Basically it needs more work before he can support it."

Terry said that he also had problems with the House bill in its current form and would no longer support it.

Wikipedia, Reddit and about 10,000 other websites blacked out their pages Wednesday with messages warning of the dangers of the legislation and urging people to contact their congressional representatives. Howell said Quayle's office had not seen a major increase in calls or emails Wednesday, but that the piracy bills have been the main issue in recent weeks for people contacting the office.

There has been a "manageable increase" in visits to House member websites Wednesday, said Dan Weiser, a spokesman for the House office of the chief administrative officer.

"It’s possible some users will see a short delay or slow loading of a member's web page," he said.”

Original story from The Los Angeles Times, http://www.latimes.com/

If you would like to read more on how this bill, if passed, would affect how you use and research on the Internet, please read this link to Wikipedia, http://en.wikipedia.org/wiki/Stop_Online_Piracy_Act.

Anything we can do to stop this bill becoming law, lets do it now, and protest what is essentially an act of total censorship.

Tuesday, January 17, 2012

China web users hits 513 million

China InternetThe number of internet users in China has surged past 500 million as millions of new web surfers go online using mobile phones and tablet computers, an industry group reports.

The popularity of the internet in China has driven the explosive growth of profitable web companies and made fortunes for some Chinese entrepreneurs despite government controls on what the public can see online.

The number of mainland internet users rose to 513 million in December, up 12 per cent from a year earlier, the government-sanctioned China internet Network Information Centre said on Monday.

Among them, the number who go online using handheld devices rose 17.5 per cent over a year earlier to 356 million.

The popularity of wireless internet was reflected on Friday in a scramble by Chinese gadget fans and scalpers to buy Apple Inc's latest iPhone 4S, which sold out within hours of its China launch.

Angry customers shouted and threw eggs at Apple's flagship Beijing outlet after the company failed to open the store, citing the size of the crowd. Apple postponed further iPhone 4S sales at its mainland stores for safety reasons, but said they will be sold online and through its local carrier, China Unicom Ltd.

The communist government encourages internet use for business and education, but tries to block access to material it deems pornographic or subversive.

The government is strengthening its control over popular microblogs after a bullet train crash last July that killed 40 people prompted an online outpouring of criticism of the official response.

Microblog services have been ordered to monitor postings content more closely and remove objectionable material, while news media were barred from reporting online material without firsthand verification.

Despite such controls, popular online services such as portals Sina.com and Sohu.com, video websites Youku.com and Tudou.com and search engine Baidu report growing traffic and revenues.

Outlets owned by the ruling Communist Party or by the government also have jumped into the market, launching their own search engines and other services.

On Friday, regulators approved an initial public stock offering by the online arm of the ruling party newspaper People's Daily, people.com, on the Shanghai Stock Exchange to raise 527 million yuan ($A82.84 million).

Story source: www.bigpond.com

Most Consumers Still Don’t Talk About Brands on Social Sites

social mediaConsumers occasionally post about brands on Facebook and Twitter, but offline and non-social online methods keep them informed

While most marketers leverage Facebook and Twitter to communicate with customers, not nearly as many consumers comment about these companies and brands on the social sites.

AYTM Market Research found that 57.8% of US Facebook users had not mentioned a brand in their status updates as of October 2011. More heartening for marketers is that just 0.5% of Facebook users posted only negative mentions about brands on Facebook. More often, they reported commenting on brands in a positive way (25.3%) or with a mix of both positive and negative mentions (16.4%).

US Facebook Users Who Have Mentioned a Brand in Their Facebook Status Updates, Oct 2011 (% of total)

US Twitter users nearly mirrored these results, with 61.3% of Twitter users saying they have not tweeted about a brand. Meanwhile, 25.4% of Twitter users said they only mentioned brands in positive tweets, 0.4% said they only mentioned them in negative tweets and 12.9% said in both positive and negative tweets.

Meanwhile, consumers are typically not learning about new brands, products and services from social media. Only 6.5% of US internet users said they most frequently hear about new brands, products and services from social media, while 17.6% said they often do and 26.5% said they sometimes do. A quarter of respondents (26%) said they never hear about these new offerings via social media.

Offline channels, such as TV, radio and print media were the ways consumers most frequently discovered new brands, products and services, while word-of-mouth and physical stores also played a role. US internet users also learned about new offerings more often from online elements that are not social media, such as online advertising or online shopping sites, than they do on social media.

Ways that US Internet Users First Learn About New Brands, Products and Services, Oct 2011 (% of total)

Consumers are using social media more and more, and brands are on these social networks and willing to interact there.

Getting consumers to discuss brands and products in their status updates and tweets is a challenge, but if they start to do so, it could continue to increase the influence that social media has in learning about new products and services.