Friday, April 30, 2010

March 2010 Search Rankings Change Little from February

Americans’ usage preference for online search engines changed little between February and March 2010, according to The Nielsen Company.

Google Search Maintains Dominance
Google Search maintained its comfortable lead in search engine usage during March 2010, with 6.39 billion searches, or 65.7% of 9.72 billion total searches. Yahoo Search came in a distant second with 1.3 billion searches, or 13.4% of the total. MSN/Windows Live/Bing Search followed with 1.2 billion searches, or 12.2% of the total.

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No other search engine had a search total in the billions or double-digit market share. AOL Search, the fourth-most-popular search engine for the month, accounted for 245.8 million searches, 2.5% of the total. Total searches increased 5.8% from 9.18 billion in February 2010, which is likely at least partly due to the additional three days in March.

February 2010 Numbers Were Similar
Google Search led all search providers in February 2010 with a 65.2% search share, or about 5.98 billion searches, according to previous Nielsen rankings. Yahoo Search came in second with a 14.1% search share, or about 1.29 billion searches. MSN/WindowsLive/Bing followed with 12.5% search share, or 1.14 billion searches. AOL Search, the fourth-most-popular provider last month, had a 2.3% share, or about 207 million searches.

MSN/WindowsLive/Bing experienced approximately 15% growth in its share of US searches in February 2010, increasing from a 10.9% share and 1.12 billion searches. March 2010 figures indicate this growth has at least temporarily stalled.

comScore Results also Similar
comScore’s core search rankings use different metrics than Nielsen’s search rankings, but produced similar results in March 2010. There was little change in comScore’s market share statistics of the five leading US online search providers between February and March 2010. Google Sites led the core search market with 65.1% market share, down from 65.5%. Yahoo Sites slightly rose from 16.8% to 16.9% market share. Microsoft Sites also grew slightly from 11.5% to 11.7% market share. Ask Network and AOL LLC Network’s market share rankings remained virtually unchanged in the low single digits.

Women Flock to Social Games

Nearly one-half of US social network users now play social games, according to Lightspeed Research and Trendstream’s Global Web Index. That makes it the fifth most popular social networking activity, ahead of watching videos or searching for new contacts.

Women are taking to the casual gaming environment in greater numbers than men. Among all female Internet users, 28% play games such as FarmVille and Mafia Wars; men were 6 percentage points less likely to do so. Several other types of gaming, including offline and online console gaming and play in virtual worlds, were more popular with men than with women.

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“Women are particularly attracted to short, casual games involving an active community like FarmVille, Cafe Wars or Pet Society,” said Tom Smith, managing director of Trendstream, in a statement. “Women also spend more time on social networks in general.”

Earlier research from PopCap Games also found women ahead in social gaming.

Q Interactive reported that 36% of female Web users played social games in January 2010. Slightly fewer than one-half of that group were used to seeing brands affiliated with the casual online games.

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“Women are particularly attracted to short, casual games involving an active community like FarmVille, Cafe Wars or Pet Society,” said Tom Smith, managing director of Trendstream, in a statement. “Women also spend more time on social networks in general.”

Earlier research from PopCap Games also found women ahead in social gaming.

Q Interactive reported that 36% of female Web users played social games in January 2010. Slightly fewer than one-half of that group were used to seeing brands affiliated with the casual online games.

Wednesday, April 28, 2010

Social Media Aids Customer Acquisition

Many B2C and B2B companies are successfully using social media networks to acquire customers, according to [pdf] the “State of Inbound Marketing Report” from internet marketing firm Hubspot.

Major Social Media Channels Provide Leads to 4 in 10 Companies

More than four in 10 companies overall have acquired a customer from four major social media channels. Forty-one percent of companies have acquired a customer from both Twitter and LinkedIn. That figure rises to 44% for Facebook and 46% for a company blog.

 

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Social Media Especially Helps B2C
When social media customer acquisition figures are broken out by B2B and B2C companies, it becomes clear that B2C companies generally obtain much more value from their social media marketing efforts. Fifty-one percent of B2C companies have acquired a customer from Twitter, compared to 38% of B2B companies. The difference is most stark in customer acquisition figures for Facebook, which 68% of B2C companies have obtained a customer from but only 33% of B2B companies.

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When it comes to professional social media network LinkedIn, however, the usefulness trends reverse. Forty-five percent of B2B companies have obtained a customer from LinkedIn, compared to only 26% of B2C companies. Figures for company blog customer acquisition are closest in range, with 57% of B2C companies and 43% of B2B companies obtaining a customer through this channel.

Blog Post Frequency Makes a Difference
Examining company blogs closer, the unsurprising finding is that the more posts a company makes, the more success it will have driving new business. One hundred percent of companies posting multiple times a day on their blogs acquired a customer, and 90% posting daily acquired a customer. This figures declines to 69% for companies posting two to three times a week, and all the way down to 13% for companies posting less than monthly.

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Most Business Blogs Post Weekly
The majority of business blogs in 2010 post weekly (38%). Another 29% post two to three times a week, and 17% post monthly. Only 3% post multiple times a day. Only 58% of companies making weekly blog posts acquire a customer, meaning most companies are leaving a significant tool for customer acquisition on the table.

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Bigger Business Blogs Better Lead Bringers
Business blogs begin generating significantly more leads when they have a median of 24 or more articles posted, according to other research by Hubspot.

Businesses with blog article numbers above this critical threshold are likely to have enough content to make a significant impact on search engines through additional indexed pages and new keywords with which to associate. In addition, other sites are more likely to link to a blog that offers a steady stream of content. Businesses with blogs of 24-plus articles are more likely to be committed to updating their blog frequently and, thus, are likely to generate more traffic from referring sites.

Business blogs that have 0-11 articles posted will generate a median of three leads. Once blogs reach the 12-23 posted article threshold, this median dramatically rises to 10. However, blogs with 24-51 posted articles generate a median of 13 leads, and will generate a median of 23 leads when the posted article threshold reaches 52. This represents 77% lead growth, more than twice the 30% lead growth that occurs when the number of posted blog articles reaches 24.

Tuesday, April 27, 2010

Twitter, Facebook Leading Social Media Marketing Tools

The Twitter and Facebook online social networks are neck-in-neck competition to be the most used social media marketing tools by marketers, according to a new survey from SocialMediaExaminer.com.

Almost 9 in 10 Marketers Use Twitter, Facebook
Responses to the “2010 Social Media Marketing Industry Report” indicate that 88% of marketers use Twitter and 87% use Facebook. The LinkedIn online professional networking platform follows with 78% usage. Seventy percent of marketers use blogs. All other types of social media marketing tools pale in comparison, with YouTube and other video sites having the next-highest usage rate (46%).

 

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An earlier version of this survey released in 2009 indicated that Facebook was in fourth place at 77%, and blogs were in second place at 79%. It would appear that blogs, while still popular, are used less and Facebook is clearly growing in popularity as a marketing tool.

Owners of small businesses were more likely to use LinkedIn than employees working
for a corporation. Another interesting finding was that men were significantly more
likely to use YouTube or other video marketing than women (51.2% of all men compared
to only 42.6% of women).

Newbies Prefer Facebook
For those just getting underway with social media marketing, Facebook is ranked as their
number one choice (80%), followed by Twitter (71%) and LinkedIn (67%). Blogs follow in distant fourth place with 43% usage, and no other form of social media marketing reaches even a one-third usage rate.

 

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Recent Vets Use Twitter, Facebook
Marketers who have been using social media marketing for a few months prefer Twitter (92%) and Facebook (88%) even more than the general population of marketers. Other preferences are generally similar to the general marketing population.

 

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Experienced Hands Tweet
Among marketers who have been using social media marketing for a few years or more, Twitter usage is nearly universal (96%). Facebook follows with 91%. Social media veterans also use LinkedIn (89%) and blogs (86%) at significantly higher levels than the general marketing population.

 

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Interestingly, more than half of long-term social media marketing veterans also use video sites (61%). This segment’s usage of every form of social media except MySpace (11%) is significantly higher than the general population.

Most Marketers Use Social Media, But are Used to It
A majority of marketers are using social media in their marketing efforts, but most have only been using it for a few months or less, according to other survey findings from SocialMediaExaminer.com. Nine in 10 marketers (91%) are currently using social media as part of their marketing efforts.

However, a significant combined 65% of marketers have either just started using social media (22%) or only been using it for a few months (43%). Another 31% have been using social media for a few years, up from 23% in 2009. Tellingly, only 3% of marketers have no experience with social media but plan to use it, while 0% of marketers have no experience with social media and no plans to use it.

Friday, April 23, 2010

Majority of Top Media Destinations Are Social

According to the BlogHer and iVillage “2010 Social Media Matters Study,” co-sponsored by The Nielsen Company and Ketchum, social sites are now a frequent destination for nearly three-quarters of Internet users. The study found similar rates of usage among men and women, and pegged the percentage of weekly social media users at 73% of the online population.

Respondents’ top daily media activities were social as well. Watching television is still on top, but Facebook was the next most common media destination visited every day. Among survey respondents, social media games were as popular as reading print newspapers.

 

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Among BlogHer Network users only, usage was significantly higher. For example, 77% read blogs every day and 35% used Twitter.

Social destinations become more important when these especially social-savvy users are looking for information about a potential purchase. Search engines are the No. 1 starting point for information about products and services, but blogs, user-generated content and social networks were more likely to be used frequently for purchase advice than traditional sources such as magazines, television and newspapers.

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Among all US Internet users, about one-fifth said blogs and social networks were a good place to find out about new products. One-quarter liked to visit social networks for advice and recommendations and more than one-third considered social networks a good media destination for general information.

“The days of relying on one source for information are over,” said Jodi Kahn, executive vice president of iVillage, in a statement. “Online peer-to-peer advice on message boards has increasingly become one of the most valuable sources for product recommendations. Marketers cannot afford to overlook this captive audience.”

Will Social Strategizing Bring ROI?

Only One-half of companies have a social strategy

A majority of US marketing professionals claim social media is now “invaluable” to their business, according to April 2010 research from online marketing firm R2integrated.

While relatively few marketers reported social was pointless and overhyped or too complicated to deal with, most are still not increasing revenues or otherwise profiting from their social efforts.

Although one-half of respondents said they had a social strategy in place—considered critical for success in the social space—only 35% thought they were making money.

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Strategy does help, though. Respondents who said they profited were twice as likely to have a formal strategy. They were also more likely to have staff dedicated to managing social media.

Marketers’ main goal in implementing a strategy was better lead generation, followed by brand monitoring.

The biggest obstacle for social strategies was not having enough data to come up with a measure of return on investment. Management buy-in was also a problem, and more than one-fifth of respondents said their audience was not active on social media.

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“Marketers clearly recognize the need for, and see the potential of, social media, but are still trying to develop models that increase real engagement which then leads to profitability—if that’s a goal for implementing a social strategy,” said Matt Goddard, CEO of R2integrated, in a statement.

“Despite the presence and popularity of social media, many companies remain relatively unfamiliar with its practices, pundits, and principles,” he said.

Marketing management firm Unica reported in March 2010 that strategic integration of social with other marketing efforts varied by channel. MarketingSherpa found that in late 2009 only one-quarter of social media marketers had reached the strategic phase.

5 Ways to Keep Location-Based Strategies Fresh

Geo-locational apps and social networks such as Foursquare are about to reach an inflection point - that is, a point where they become as mainstream as Facebook or Twitter, according to MarketingVox.

For marketers, this means they can no longer rely on creating buzz merely by rolling out a campaign strategy based strictly on geo-location functionality.

That point, in fact, may already be here, according to technology blog Social Thumbs. “It’s one thing to offer different technologies along the value chain of location, but sharing your location and aggregating messages by things like hashtag are two very crowded niches right now.”

Wharton marketing professor Peter Fader warns of location-based fatigue. As more and more businesses try to tap into location-based social networking consumers will tire of the trend, he says. “There’s a really good analogy here to e-mail marketing. Fifteen years ago, you got your first e-mail from a company saying, ‘Here are this week’s specials chosen just for you,’ and you said, ‘This is cool’ and ‘How do they know what I wanted?’ You read it, you maybe even bought something,” he notes. “Maybe the second or third time it was still kind of cool, but then you got totally burned out with it and annoyed.”

To keep location-based strategies fresh - or at least to distinguish them from the ever-growing number of similar apps - consider the following tips.

Build the Service Concept First
Develop the best service - and then add bells and whistles such as geo-location, according to Kevin Nakao, VP of Mobile & Business Search for WhitePages, at Mashable. “From finding the nearest ski slope on REI’s Ski and Snow Report to a nearby movie on Flixter, there are plenty of Top iPhone applications that have incorporated a ‘lead with the offer, not the capability’ philosophy into their mobile product offering to provide a better service.”

Make it Worthwhile for Advertisers, Too
Maybe marketers jumped into Twitter as it became so popular without an advertising option available to them, but don’t count on that happening with every new social media trend, according to Nakao. “With all the hoopla surrounding location, it is easy to lose sight of the fact that location’s real appeal to advertisers is the fact that with this functionality, you can reach the on-the-go user, who is ready to buy and consume,” he says. WhitePages monetizes its mobile services through a mix of premium, national display, and sponsored links for local businesses, according to Nakao.

Effective CPM for sponsored local links is $30-$50 - double the effective CPM (eCPM) rate for premium display ad campaigns from national brands, he says.

But Don’t Overload the Sites With Offers
Wharton marketing professor Eric Bradlow cautions that charging businesses to bring ads to users may overload location-based social networking sites to the point that many customers will stop paying attention. He suggests a model in which a company would earn a portion of revenue for purchases made in connection with promotional partnerships with other companies. “Firms need a valid return on investment for their marketing spending. They should test the impact of location-based marketing, see the click-through rates, and partner with a company to see if people actually purchased anything.”

Design Features with Battery Life in Mind
Battery life is the single biggest threat to location, White Pages’ Nakao says. “With GPS on, the phone is asking the network where it is, and this chatter can drain battery life.’ Check-ins’ help to address the issue as they offer efficient geo-triggers without having to keep battery-draining GPS features on at all times.”

Integrate It
Professor Fader says that businesses will find their marketing campaigns on geo-location sites like Foursquare will deliver higher returns if they are well integrated into other campaigns. Companies that Foursquare - or Twitter or Face book - as part of an integrated marketing strategy and in a way that makes sense for the brand, will gain the most bang for their buck.

Most Marketers Use Social Media, But are New to It

A majority of marketers are using social media in their marketing efforts, but most have only been using it for a few months or less, according to a new survey from SocialMediaExaminer.com.

Nine in 10 Marketers Use Social Media
Findings of the “2010 Social Media Marketing Industry Report” indicate that nine in 10 marketers (91%) are currently using social media as part of their marketing efforts. Small businesses were slightly more likely to be using social media.

 

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A majority of marketers are using social media in their marketing efforts, but most have only been using it for a few months or less, according to a new survey from SocialMediaExaminer.com.

Nine in 10 Marketers Use Social Media
Findings of the “2010 Social Media Marketing Industry Report” indicate that nine in 10 marketers (91%) are currently using social media as part of their marketing efforts. Small businesses were slightly more likely to be using social media.

 

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More B2B companies have been using social media longer (79.5% reported months or
more) than their B2C counterparts (68.7% indicated months or longer).

Most Marketers Use Social Media at Least Six Hours Weekly
A combined 56% of marketers use social media for six hours or more a week, and 30% use it for 11 hours or more on a weekly basis. It’s interesting to note that a combined 12.5% of marketers spend more than 20 hours each week on social media.

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The largest group used social media one to 5 hours per week (about 38%). Forty-three percent of people in this group are spending four to five hours per week on social media activities. Three quarters (76%) of marketers are spending at least four hours each week on their social media marketing efforts.

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More Experience Equals More Usage
There is a direct relationship between how long marketers have been using social media and their weekly time commitment. For people just beginning with social media, the median weekly time commitment was one hour per week. However, for marketers who have been doing this for a few months or longer, the median jumps to 10 hours per week.

 

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Almost Half of Global Marketers Use SocNets
Close to half of global marketers currently use social media in their marketing efforts, according to a recent study from marketing technology provider Unica. Reflecting the rapid explosion in the popularity of social media sites such as Facebook and Twitter among consumers, a combined 80% of marketers currently use social media or plan to in the future. Forty-seven percent of marketers currently use social media. Another 23% plan to use it in the next 12 months, and 10% plan to use it in more than 12 months. Only 11% have no plans to use social media, and 9% are not sure.

In addition, comparing US and Canadian marketers with their European counterparts, the study reveals that a much higher percentage of marketers in North America (58%) currently use social media than marketers in Europe (34%).

About the Survey: SocialMediaExaminer.com surveyed 1,898 respondents, of which 98% were business owners or employees, 1% were students and 1% unemployed, via Twitter, Facebook, LinkedIn and email during a five-day period in January 2010.

Friday, April 16, 2010

Special Invite Just For You

As you know I’m constantly on the look out for great people and resources to help our real estate community achieve brilliant results – and there’s someone I want you to experience and I’m picking up the tab!

Michael Sheargold (the legendary real estate performance coach) is running a seminar tour next month on How to be a Super Agent. Now if you’ve worked with Michael before you know his ability to deliver great and super-relevant strategies for you to grow your results.

He’s been helping agents and principals for over 18 years and now you have the chance to work with him, because of my relationship with him and his business.

In fact, it’s rare for Michael to do this kind of public event. Normally his strategies are only shared with his specific coaching clients. So this is a unique and limited opportunity I really want you to take advantage of.

So as a special “thank you” for being part of our community, I’ve organised for you to attend this OUTSTANDING 3 hour seminar next month COMPLEMENTARY (saving you $97)!

All you need to do is click on the link below and validate your ticket as my VIP to save you some money and gain massively from the strategies that can make 2010 your best year in real estate yet!

By the way, Michael is running the seminar in Brisbane, Sydney and Melbourne plus in South East Queensland. Follow this link for more details – I know you’ll be glad you did!

http://www.superagent101.com/how-to-be-a-super-agent-vip

I know you’ll gain massively from Michael’s seminar – once again, thank you for being part of Mike Andrew Consulting.

P.S. In John McGrath’s book You inc, he says Michael is the most effective business coach on the planet – you owe it to yourself and your family to be there and remember, it’s my shout!

Evian’s Viral Roller Babies Jump from YouTube to TV

The lovable Evian Roller Babies, which broke the world record for the most viewed online advertisement in history last year, have made the leap from YouTube to your television.

Evian’s wildly successful viral campaign has surpassed 100 million views across all of its many versions. It was one of the first YouTube-exclusive campaigns by a major brand: there were no TV commercials for the viral videos.

Now according to Social Times, the campaign has already made its debut on Los Angeles TV stations, and will run in New York sometime this summer. They are also airing in other countries, including France and the UK.

The Evian Roller Babies showed advertisers that viral videos have tremendous reach. Hopefully we’ll see more advertisers take their ads to the YouTube masses first before pushing them out on the far more expensive TV airwaves.

Bigger Business Blogs Better Lead Bringers

Business blogs begin generating significantly more leads when they have a median of 24 or more articles posted, according to research by internet marketing firm Hubspot.

Businesses with blog article numbers above this critical threshold are likely to have enough content to make a significant impact on search engines through additional indexed pages and new keywords with which to associate. In addition, other sites are more likely to link to a blog that offers a steady stream of content. Businesses with blogs of 24-plus articles are more likely to be committed to updating their blog frequently and, thus, are likely to generate more traffic from referring sites.

 

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Business blogs that have 0-11 articles posted will generate a median of three leads. Once blogs reach the 12-23 posted article threshold, this median dramatically rises to 10. However, blogs with 24-51 posted articles generate a median of 13 leads, and will generate a median of 23 leads when the posted article threshold reaches 52. This represents 77% lead growth, more than twice the 30% lead growth that occurs when the number of posted blog articles reaches 24.

Businesses with Blogs Generate 67% More Online Leads
Businesses with blogs generate 67% more online leads than businesses without blogs. A business with a blog will generate a median of 15 online leads, compared to a median of nine online leads for a business without a blog. Blog size does matter to a degree, as businesses with a median of 10 blog entries or less report similar online generation numbers to businesses without blogs.

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Advice for Bloggers
Based on its research, Hubspot offers the following advice to business bloggers:

  • Increase the number of keywords marketers rank for in Google. Through blogs, marketers have the opportunity to create unique content that can be different from their web site content. They have the potential to significantly increase the number of keywords they rank highly for in Google.
  • Generate inbound links. These are a central factor in Google’s organic search ranking algorithm. Other related sites are likely to link to a blog that provides interesting and fresh content.
  • Increase repeat visitors.

    Blogs give visitors a reason to come back and interact with sites.

Google Page Indexing Creates Leads
In addition to blogging to generate online leads, the more pages a company has indexed by Google, the more leads it will generate, according to related research by Hubspot. There is a strong positive correlation between the number of Google indexed pages and median leads. An incremental increase of 50-100 pages indexed by Google can cause lead growth in double-digit percentages. For example, going from 60-120 indexed pages to 121-175 indexed pages can increase a company’s median leads from seven to 12, creating 58.3% growth.

The most significant improvement in median lead growth comes when a company increases its indexed pages from the 176-310 range to the 311-plus range. Median leads skyrocket from 22 to 74, representing triple-digit 236% growth. After exceeding the 311 indexed pages mark, median lead growth subsides.

Google Page Indexing Creates Leads

Getting your site ranked highly on search engines is one of the fundamentals of SEO, just how you go about that is a topic which creates a lot of discussion, which method works best, and is off page optimisation more effective than on page optimisation, and how valuable are links or votes that are directed to your site from other web sites on the net.

I’ve always worked on the premise that I get as many of these factors working for me when optimising a site and a very effective tool to get high rankings is relevancy to the subject you’re trying to rank for. Getting as many of your URL’s or pages indexed by the search engines can lead to an increase in both traffic and conversions. So I thought this research from HubSpot would be of interest to you.

The more pages a company has indexed by Google, the more leads it will generate, according to research by internet marketing firm Hubspot.

Incremental Indexed Pages Can Cause Double-digit Lead Growth
There is a strong positive correlation between the number of Google indexed pages and median leads. An incremental increase of 50-100 pages indexed by Google can cause lead growth in double-digit percentages. For example, going from 60-120 indexed pages to 121-175 indexed pages can increase a company’s median leads from seven to 12, creating 58.3% growth.

 

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The most significant improvement in median lead growth comes when a company increases its indexed pages from the 176-310 range to the 311-plus range. Median leads skyrocket from 22 to 74, representing triple-digit 236% growth. After exceeding the 311 indexed pages mark, median lead growth subsides.

Size Not Critical Factor
Overall, Hubspot research indicates that size is not a critical factor for achieving significant volumes of Google indexed pages. Size and number of pages are mildly positively correlated, mostly in the extreme categories of indexed pages.

 

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While HubSpot’s large customers formed the biggest group with 311 or more indexed pages in Google, small and medium-sized customers together outnumbered large ones in this category, 57% - 43%. In addition, small customers formed the largest group with 176 to 310 Google indexed pages (39%).

As might be expected, small customers do form the largest group within the less than 60 (53%) and 61-120 (54%) indexed pages categories.

Marketing Takeaways
Hubspot advises marketers considering a Google page indexing program to use the following techniques:

  • Build page volume: Consider starting a blog to quickly increase the number of indexed pages.
  • Improve each page’s optimization as per Google’s methodology to maximize chances of having all corporate web pages included in the index.
  • On-page search engine optimization: Place keywords in the right places on web pages such that Google and other search engines know what each page of a company’s web site is about, and what keywords to rank it for.
  • Off-page search engine optimization: Build inbound links from reputable sites, thus demonstrating a company’s popularity to search engines.
  • Inbound links do not generate more leads, but do generate more unique visitors.

Google Dominates Core Search
Google Sites clearly dominate US internet users’ core search activities, according to comScore. In March 2010, Google Sites led the core search market with 65.1% market share and 10.05 billion core searches, up 6% from February 2010. Both of these statistics represent the continuation of long-term core search trends.

Thursday, April 15, 2010

Consumers Follow Social Brand Referrals

Not only are social fans more likely to buy and recommend brands, but their friends are also listening.

More than two-thirds of US Facebook users said a Facebook friend referral would increase their chances of purchasing a product or visiting a retailer, according to research and consulting firm Morpace.

 

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Fan pages, used by 41% of respondents to show their friends what products they support, are one way to spur such positive referrals. In line with other researchers, Morpace found that coupons and discounts were also key reasons to join a fan page, cited by 37% of Facebook users. On average, users were fans of nine pages.

The racial and ethnic background of users influenced their fan page activity. White Facebook users were generally least likely to become a fan of brands and retailers.

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Hispanics in the US had the greatest propensity to become fans in all the categories studied by Morpace. One-half of Hispanic respondents said Facebook was a good tool for researching new products, compared with 46% of Asians, 44% of African-Americans and only 31% of whites.

Wednesday, April 14, 2010

Twitter opens its doors to advertisers

Social networking site Twitter is allowing adverts in its content for the first time.

Companies can now purchase 'Promoted Tweets' that will show in Twitter Search results.

It gives advertisers the opportunity to insert themselves into a stream.

Twitter has pledged the ads must be Tweets that 'reasonate with users' and only one Tweet will show on each search results page.

Initial customers of the platform include Starbucks, Sony Pictures and US retailer Best Buy.

Twitter is yet to make a profit and this is the first part of a new advertising initiative to rectify that.

The plan is to roll 'Promoted Tweets' out further with them appearing in users' stream of posts.

But the decision to allow adverts has upset some Twitter users.

'I would pay a flat yearly subscription NOT to have adverts on,' commented user mommadona.

While creospace said: 'This isn't good. Twitter announces adverts as its revenue stream.'

Story from Telstra.com

Top 10 Viral Videos – March 2010

Continuing a trend established in January and February 2010, the videos selected by video-content distributor goviral for March 2010 were universally light in tone.

For the first time this year, goviral did not select any public service announcement videos. Four of the 10 videos selected for March centered on some form of athletic performance or achievement. These include the number one video, which demonstrates a possibly staged trick performed on a BMW motorcycle, as well as a Pepsi video featuring famous soccer players, a Nike ad highlighting the connection between athletes (both famous and unknown), and an Adidas ad with numerous athletic and non-athletic celebrities.

Two videos featured humor mocking other brands. Sony Playstation directly ridicules the controllers used by rival Microsoft’s Xbox gaming system, and SpecSavers directly parodies the sexist ads from men’s body spray Axe that suggest men who use Axe will have beautiful women in bikinis purse them.

In a return to a trend seen in January 2010, most of last month’s videos were global in theme and featured little or no language. Globally famous celebrities and/or simple yet powerful imagery made these videos easily consumed by viewers anywhere in the world. Most of February 2010’s videos required knowledge of the English language and US or UK popular culture and humor to fully appreciate, which partially reflects the inclusion of several commercials aired during the February 2010 Super Bowl telecast.

The top 10 picks for February, with links to view on YouTube:

1. BMW S1000RR – Dinner Table, agency: n/a
2. Pedigree – Dogs, agency: TBWA
3. Pepsi Max – ‘Oh Africa,’ agency: n/a
4. Nike – The Human Chain, agency: Wieden & Kennedy
5. Adidas Originals – Street Corner, agency: Sid Lee
6. Tropicana – Arctic Sun, agency: BBDO
7. Sprite – Spark, agency: Bartle Bogle Hegarty
8. Sony Playstation – Move, agency: Deutsch
9. Specsavers – ‘The Specs Effect,’ agency: Specsavers Creative
10. Natural Gas Belgium – Soft Heat, agency: TBWA

About the Rankings: goviral issues a monthly top-10 list of viral video rankings on its site, including additional commentary about the videos, their approaches and why the firm thinks they are viral or likely to become viral in the future.

Businesses Split on Paying for Twitter

The powers that be at Twitter have been vague about how they plan to monetize the service. As marketers have flocked to the microblogging site, Twitter has considered charging for business functionality as one possibility.

According to a survey commissioned by Internet marketing solutions company WebBizIdeas.com, a plurality of business users of Twitter are unsure whether they would pay to use extra business features on the site. About one-quarter said they would.

 

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Defining what those extra features might be as well as how much they would cost could push less decisive business users into one camp or another. Among respondents who said they would pay, most were willing to spend less than $50 per month.

In addition, 8% of all respondents said they would pay for analytics alone, if Twitter offered that service.

Advertising, another possibility for Twitter monetization, may have more appeal. Businesses were largely uninterested in advertising tactics that would increase their follower count, but nearly seven in 10 respondents said pay-for-performance ads would bring the greatest value for them.

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Defining what those extra features might be as well as how much they would cost could push less decisive business users into one camp or another. Among respondents who said they would pay, most were willing to spend less than $50 per month.

In addition, 8% of all respondents said they would pay for analytics alone, if Twitter offered that service.

Advertising, another possibility for Twitter monetization, may have more appeal. Businesses were largely uninterested in advertising tactics that would increase their follower count, but nearly seven in 10 respondents said pay-for-performance ads would bring the greatest value for them.

Tuesday, April 13, 2010

Internet Filter Not Censorship Says Conroy

I don’t know about you, but that old saying about if it looks like a duck and walks like a duck, then it must be a duck, certainly rings true to me and everyone else it seems with the exception of Communications Minister Stephen Conroy on the proposed Internet filter for all Australians being planned by the Rudd government.

Conroy, speaking at The Sydney Institute on Monday has described the planned mandatory internet filter as a modest regulatory measure,whilst critics believe it is mandatory censorship, being imposed on all Australians by the federal government.

The Obama administration in the US has already raised concerns about the proposed filter, saying it flies in the face of their policy of a free and open internet, here’s the link to that story if you’d like to read what the US government thinks of Rudd’s plans.

Here’s more of the story on Conroy’s speech:

"The internet is an incredible piece of technology and in our lifetime it's unlikely we'll see anything like it again," he said.

"But for all its technical brilliance, the internet is a distribution and communications platform.

"Having no regulation to combat illegal activity actually weakens all that is good about the internet."

The federal government's $128.8 million Cyber Safety policy includes legislation to block access to certain websites and blacklist offensive material.

The policy has been widely criticised by internet and software companies and free speech supporters.

But Senator Conroy said it can't remain largely unregulated.

"With great opportunity, comes even greater responsibility, and having sensible, appropriate protections in place is also the role of government," he said.

"There are some who want to argue that on the internet, people should be able to publish anything they like - regardless of whether it contravenes laws in the off-line world."

Senator Conroy said ISP level filtering alone was not enough to help fight child pornography or keep children safe online, which was why the government supported the block of content such as child sexual abuse imagery and material advocating terrorism.

"This is a modest measure, which reflects long held community standards about the type of content that is unacceptable in a civilised society," he said.

"Those who claim the government's approach is akin to the sort of political censorship practiced by authoritarian regimes are simply misleading the Australian public."

Original Story appeared on Ninemsn

Sunday, April 11, 2010

Southern Gold Coast Small Business Training Seminar – An Event Not to Be Missed

The date for this event designed to assist small business in marketing on the web is 29th April 2010 from 8:00am to 10:30am. The location is Currumbin RSL Function room, 165 Duringan Street Currumbin.

What you will learn...


Advertising and Customer Service:

•Determining your business’s image & targeting for results.
•Effective media mix
•How to expand your Advertising Budget
•How to plan advertising & generate free media publicity
•How to determine who your customers are
•Setting up Customer Databases


Social Media Marketing:

•What is Social Media?
•Learn how to promote your business using social media.
•The Impact of SEO on Google search engine results
•Managing On Line reputation
•Google Real Time Search explained

“With so many speakers today on the Chamber circuit, we often find it difficult to sort and decipher what our members may be interested in, and what real
benefit they may receive from guest speakers. We were recently excited to have two quality speakers in Ian Grace and Mike Andrew. Their topics were
both relevant and professionally presented. I would recommend any business owner to attend a session to see them.”


Darren Mackintosh, President, Creek to Creek
Chamber of Commerce

 

Your Speakers:


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Mike Andrew has been advising businesses on Internet marketing and technology for over a decade, including establishing realestate.com.au in the Queensland market. Mike then became a senior executive with Fairfax Digital until May 2009 when he formed his own technology consulting company. Mike is a recognised expert on social networking and the use of new technology in today’s changing online business market.

Mike regularly presents seminars on social media marketing in Malaysia, Singapore and Dubai and is a recognised expert in blogging for business.

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Ian Grace is an international Advertising and Customer Service expert who worked and researched throughout the UK, South Africa and the USA for 16 years. Since 1994 Ian has conducted Advertising and Customer Service training worldwide, and is known as “Mr Real Estate Advertising” in the real estate industry. Ian has also been involved with the Federal Government funded New Enterprise Incentive Scheme (NEIS),and currently aids around 50 local small businesses,assisting them with business and financial plans then mentoring them through their first year of trading.

 

Seats are limited so bookings are essential.

 

Tickets for the event, normally $125 are Free to the first 50 attendees. If you like to attend please email your name and number to ryangrace@mcgrath.com.au

 

The event is proudly sponsored by McGrath Real Estate, Southern Gold Coast Tourism,Creek to Creek Chamber of Commerce and RedHeeler Business Essentials.

 

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Banned Social Media from Your Business? – You Need to Think Again, But Set the Rules First

During the past week I’ve met with a number of small business operators and we’ve talked about social media and how they can integrate it into their on line marketing strategy. Using social media networking channels to not only promote your business but to help market products and services is a very cost effective way of driving new business.

Surprisingly, I’ve met some resistance to the concept, coming from an electronic advertising media background, I’m always on the lookout for ways to drive my business, and developing on online presence that I use as a online CV has been very successful for me in generating leads and driving new clients for my consulting business, and I’ve done all of this with very little financial output, as the social media networks I’ve set up have created a distribution network which allows me to get my message out very fast and very efficiently.

Some of these businesses I’ve talked with are now pulling back on their social marketing efforts and several of them are stopping their marketing all together, right at the very time that the number of consumers using social media in this country is growing at such a rapid rate that it is almost impossible to keep up with it.

Now why would you do that?

Lets look at the research first before I answer that question, The Nielsen report,released in mid March shows just how aggressive the growth is amongst Australian Internet users, close to four in five Australians or 78% of the population shared information,photos and links. Twitters audience grew by more than 400% in 2009 and more than one quarter of online users read “tweets” in the last 12 months. 14% of Twitter users followed companies or organisations via Twitter.

Nearly 2 in 5 Australians are now interacting with companies via social networking sites, which reinforces the point that we are very open to engaging with brands and companies online. Nielsen themselves make the statement, “The opportunities for brands and companies to tap in to the social media phenomenon are really just beginning to emerge and to date we’ve only seen the tip of the iceberg”.

The facts are this, nearly 9 out of 10 Australian internet users (86%) are looking to fellow internet users for opinions and information about products,services and brands, and Australians engagement with online word of mouth communication is going to increase in coming years as social media plays an increasingly important role in consumer decision making.   

In some cases, businesses have banned Facebook altogether in the office environment, and I know of one big media company, that actively monitors their staffs internet browsing and terminates their internet access if they use the site during working hours.

Given that the average Facebook user spends 8:19 hours per month on the site, and that’s the average, I know some people who spend considerably more per month than that on Facebook, small business needs to find a better way to harness this giant, banning it from their business is not the way to control it.

Now to get to my question above, why would you as a business pull back on your social media strategy at the very time that it’s gaining so much popularity?

The answers are simple:

 

1. Lack of Resources

2. Fear of negative comments and inappropriate content appearing on company sites

3. No clear rules,policies or procedures being set up within the strategy framework

4. Lack of knowledge of social media within the business  

5. No strategy in place, just add hock usage of sites because everyone else is using it

6. Lack of a risk management assessment

7. No reputation management strategy in place

8. Fear of the Unknown

9. Older Business owners with a traditional view of marketing

10. Marketing managers with little or no experience in social media marketing

11. Fear of competitors gaining business secrets

 

These are a few objections that I’ve personally encountered and in every case, none of these businesses has a marketing strategy in place that covers online.

Don’t stop your social marketing efforts, but do put in place a strategy that covers the essential areas that you need to have locked in place before you begin your social media activities, these are:

1. Risk Assessment – Make sure those in your business understand the risks involved and put in place polices and procedures before you start

2. Define very clearly your reasons for using the sites, what strategy will you employ and how will you manage the engagement from online users. Each site you use needs a very clearly defined set of rules and game plan. Set these for each site you use and monitor the performance of your plan, build engagement and community around your business.

3. Clearly identify the rules, what can be published and what type of information do you want out in the public arena, what is acceptable and what isn’t. Get your staff to sign a disclaimer and make it clear to them what the rules of engagement are. Very important to do this before you start.

3. Resources – Select a social champion within your business and use them to build your profiles and encourage them to help build your community online. Don’t ban it, play it smart.  

4. Online reputation management – Now essential for every business working on the web. Set up your management, monitoring and repair rules no matter how big or small your business is. Make sure you know what online consumers are saying about your business and you know how to manage and control those comments if found.

Having a strong online presence will be, no is essential, for your business if you want to compete. No point banning it, you’ll just end up doing your business damage and giving your competitors an advantage, and I really can’t see the sense in that, can you?.      

Wednesday, April 7, 2010

Internet Surpasses TV as Most Essential Media

For the first time, the internet has surpassed TV as the “most essential” medium, according to the latest Infinite Dial study by Arbitron and Edison Research.

When asked which they would choose if they must, never again watching television or never again accessing the internet, slightly more people chose TV as the medium they would eliminate. Forty-nine percent of respondents chose to eliminate TV, compared to just more than 48% who said they would get rid of the internet.

When first asked the question in 2001, 72% of respondents said they would do without the internet, while only 26% said they would eliminate television. In the demographic of persons younger than the age of 45, the gap between the two forms of media is more profound, with more people choosing to live without TV.

The Car Is a ‘Battleground’
In other insights, Infinite Dial 2010 research found that the car is becoming a more popular place to listen to MP3 players. Nearly one-quarter (24%) of people older than the age of 12 have listened to an iPod or other MP3 player while connected to a car stereo. Among those who own an MP3 player, 54% have connected their players for listening in the car.

“The car is clearly a crucial battleground for people’s attention,” said Edison Research President Larry Rosin.

Simultaneous TV/Web Usage Jumps
In a sign that TV and the internet are starting to converge in viewers’ consciousness, more people spent more time simultaneously viewing the internet and TV in December 2009 than in June 2009 or December 2008, according to the Three Screens Report from The Nielsen Company.

In December 2009, 59% of Americans used TV and the internet simultaneously, compared to 56.9% in June 2009 and 57.5% in December 2008. On a year-over-year basis, participation in this activity increased 2.7%.

Counting individual users, 134,056 Americans used TV and the internet simultaneously in December 2009. This compares to 128,047 in June 2009 and 128,167 in December 2008. On a year-over-year basis, the number of people using TV and the internet simultaneously increased 4.6%.

Consumers More Likely to Act Upon Online Brand Messaging

Consumers are more likely to read and act upon online advertising than they were a year ago, according to an Opinion Research Corporation consumer preference survey sponsored by Adfusion, a division of ARAnet.

Online Ads Score Better in 2010
Every type of online advertising scored better with consumers in 2010 than a year ago, according to the survey. Consumers say articles that include brand information is the type of online advertising they’re most likely to read and act upon, compared to banner ads, pop-up ads, email offers or sponsored links.

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Article-based advertising was preferred by 53% of respondents who said they are “very likely” or “somewhat likely” to read and act upon the material, compared to 51% a year ago. Coveted demographic groups are even more likely to express a preference for articles. According to the survey, 66% of people 25-34, and 60% of those making at least $75,000 per year, say they are “very likely” or “somewhat likely” to read and act upon article-based advertising. Pop-up ads were least likely to be read or acted upon.

Respondents also said they were “very likely” or “somewhat likely” to read and respond to:

  • Articles that include brand information: 53% (compared to 51% in 2009) a year ago.
  • Email offers: 51% (compared to 47% in 2009).
  • Sponsored search engine links: 40% (compared to 39% in 2009).
  • Banner ads: 28% (compared to 25% in 2009).
  • Pop-up ads: 19% (compared to 13% in 2009).

Search Frequency Increases in 2010
Frequency, or how frequently consumers conduct internet searches for products or services they read about in online articles - increased from about 50% a year ago (saying they initiate a search “very frequently” or “somewhat frequently”) to 57% this year. Younger and high-income people showed a considerable propensity to conduct a search after reading online articles. Seventy-two percent of 25-34-year-olds said they were likely to conduct a search for products or services based on an article, up from 66% a year ago. And 70% of those making more than $75,000 per year expressed their likelihood to perform a search – 13 percentage points higher than last year’s 57%.

Online Ad Spending Growth Weak in ‘09
Increased consumer receptiveness may help boost online ad growth in 2010, which in 2009 was anemic, according to Nielsen research. Internet ad spending only grew 0.1% last year. As a possible mitigating factor, the only other ad spending categories that reported growth last year were Spanish-language cable TV (32.2%), cable TV (14.5%), and free standing insert (FSI) coupons found in printed newspapers and magazines (11.5%).